Cannot open

[John Ralls]

On Jul 14, 2010, at 11:25 AM, Hi Rise Centre for the Arts wrote:

> Hello, 
> 
> Just downloaded 2.2.9.3. Mac OSX, it asks for the admin password and then
> doesn't open.
> 
> What to do?

Well, the first thing to do is get 2.2.9.5. (.4 if you're on a PPC). Where did you find .3? I took that down from sourceforge months ago.

To troubleshoot the problem, first see if /opt/gnucash-2.2.9 got created. (You can see it in Finder if you use Go>Go to Folder and type /opt in the interaction sheet.)

If it's there, open /Applications/Utilities/Console and look for error messages tagged gnucash. If it isn't something blindingly obvious, post the errors here.

Regards,
John Ralls

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