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[Alex Aycinena]

John,

On Mon, Aug 10, 2015 at 12:03 AM, John Ralls <jralls at ceridwen.us> wrote:

>
> > On Aug 10, 2015, at 3:55 AM, Alex Aycinena <alex.aycinena at gmail.com>
> wrote:
> >
> > Liz,
> >
> > On Sun, Aug 9, 2015 at 7:06 PM, Liz <edodd at billiau.net> wrote:
> >
> >> Alex, your email address is often getting picked up as a support email
> >> address, presumably because A is first in the alphabet.
> >>
> >> Do you know from where this is collected?
> >> How can we put "gnucash-user at gnucash.org" at the top of these lists?
> >>
> >>
> >> Liz
> >>
> >
> >
> > Yes this is happening a bit and is mildly annoying.
> >
> > And I hadn't been able to figure out why until a few weeks ago I noticed
> > that the Windows version of gnucash (my wife uses that for her small
> > business, I use Linux) has, under Help->About, a "credits" button that is
> > not on the Linux version. When you click on that button it lists
> > contributors for both development and documentation. My e-mail is listed
> > under both groups, along with many others, but is not the first, though
> > near the top for documentors.
> >
> > But I do remember recently stumbling onto a pop-up of some kind that did
> > show contributors and my name and e-mail was the first on the list. But I
> > can't find it again or figure out where I saw it.
> >
> > Your suggestion is excellent: we should put a comment in these places
> > suggesting to people that, though this information is provided, it is not
> > courteous to contact the listed people directly and that, instead, users
> > are welcome to, and should, ask all and any questions @ "
> > gnucash-user at gnucash.org" where people can respond in a voluntary basis
> and
> > based on knowledge of the particular part of gnucash that their question
> > pertains to.
> >
> > I am not personally familiar with where these lists come from, nor where
> > that other list, that I can no longer find, was.
> >
> > Perhaps one of the other developers can make a recommendation as to how
> we
> > can implement your suggestion.
>
> Excellent idea. The “Credits” button pops up the AUTHORS file, so I’ve
> added a note to the top of that pointing users seeking support to the FAQ,
> Mailing Lists, and IRC pages in the wiki.
>
> Alex’s name appears only in those files, the ChangeLogs, and in some
> copyright notices, so I suspect that the other pop-up he found does the
> same. Maybe that will address the problem.
>
> Regards,
> John Ralls
>
>

Thanks,

Alex