Crediting a customer

[Andrew Ruscica]

On Fri, Oct 24, 2008 at 10:07:13PM +0100, Nigel Titley wrote:
> I've got a customer who has overpaid. His cheque has been credited and 
> reconciled. I now need to make a credit back to his account and write 
> him a cheque. I can't think of a way of doing it. I've tried making a 
> negative payment to his account but this isn't allowed, and I've tried 
> raising a negative invoice and neither is this.
> 
> Any thoughts on how I can do this?

I have addressed this by actually creating a new invoice for the customer.
The invoice number is CREDIT-### where ### is my cheque number. And the
account for the transaction is my chequing account.