Invoices not showing up in Accounts Receivable

[Ben]

Whoops! I didn't notice that I hadn't included the list.

It's possible to get to the customer details directly in the invoice 
(which is nice). In the invoice screen under "Billing Information" is 
the Customer, and next to that "Edit".

The customer did indeed have the wrong currency, GBP instead of EUR, 
which was causing the amount on the invoice to not be displayed in 
Account Receivable.

It is *not* possible to simply "unpost" and then (re)"post" such 
invoices (entered when the customer's currency was incorrect), they 
remains broken... however, creating a *new* invoice after changing the 
customer's currency to EUR works fine. I imagine this is to prevent any 
change over messing up historical records?

I was a bit uncertain about GnuCash to begin with, but it's growing on 
me :-)

Thanks Maf!

Ben

Maf. King wrote:
> On Monday 08 Sep 2008, Ben wrote:
>   
>> Thanks Maf, that's an interesting and plausible explanation.
>>
>> I setup my File to use EUR, however, I see in the "preferences" that :
>> Accounts->Default Currency &
>> Reports -> Default Report Currency
>> were still set to GBP.
>>
>> I have changed them to EUR, unposted the invoices and reposted them, but
>> nothing has changed.
>>
>> Is there somewhere to setup the currency specifically for an invoice? I
>> can't seem to find it!
>>
>>     
>
> Hi Ben,
>
> Don't forget to reply to the list, as others will be able to help you better 
> than I can.
>
> You set the currency per customer - in the customer properties box, where the 
> postal address details are.  There is a tab, i forget the name of it, which 
> contains that customer's currency.
>
> is each level of parent account above A/R also denominated in EUR?
> is your A/R actually of type "A/R"? and the parents asset accounts?
> (Account tree view -> toolbar button "Edit")
> Which version of GC have you got installed on your Vista box?
>
> Cheers,
> Maf.
>
>
>   
>> Many thanks for your help!
>>
>> Ben
>>
>> Maf. King wrote:
>>     
>>> On Monday 08 Sep 2008, Ben wrote:
>>>       
>>>> Hi, I'm new to GnuCash (and book-keeping to be honest). I've worked
>>>> through the documentation/tutorial (which was excellent) but I'm now a
>>>> bit confused.
>>>>
>>>> I've added several invoices, all of which appear in Accounts Receivable,
>>>> but only *some* of which alter the balance in AR.
>>>>         
>>> Hi Ben,
>>>
>>> My first thought is are all your customers using the same currency? -
>>> IIRC, each customer/invoice has to use the same currency as the A/R
>>> account the invoice gets posted to.
>>>
>>>       
>>>> I can't for the life of me see what I've done differently with the
>>>> different invoices. I also created a new file and tried creating some
>>>> test invoices, but even worse, I see nothing in the AR balance at all
>>>> (just 0.00).
>>>>
>>>> Is this a problem with Vista (I've noticed that the date pickers don't
>>>> work, and I always have to pick Accounts Receivable when posting an
>>>> invoice or it complains that no account is selected) or a common
>>>> misunderstanding caused by my extreme stupidity?
>>>>         
>>> I see the "select an account" issue on Linux, but a fairly old version of
>>> GC.
>>>
>>> Regards,
>>> Maf.
>>>
>>>       
>>>> Any tips/suggestions or comments about what further information I can
>>>> provide are *very welcome*,
>>>>
>>>> Thanks,
>>>>
>>>> Ben
>>>> _______________________________________________
>>>>         
>
>