jpjphelps at gmail.com
Sun Jan 11 21:38:42 EST 2009
No, I never talked to a QB developer, but seldom ever needed help with
QB. There is no help possible anymore for my 2005 version, so I
switched. It took a while to find free software which uses the double
entry system, and half-way speaks accounting language. GnuCash is the
best I've seen. I'm hoping the 2.2.9 update will take care of both my
problems; I am working around the printing thing currently. Being in
touch with developers along the way is great...good users like us can
let them know /exactly/ what we need! Thanks for your help and comments...
Donald Allen wrote:
> On Sun, Jan 11, 2009 at 6:24 AM, Jodi Phelps <jpjphelps at gmail.com> wrote:
>> Hello out there,
>> I am brand new to GnuCash and the list. I have been using QuickBooks
>> for years with no problems, and have added GnuCash along side QB for the
>> last couple of months of 2008. As soon as I let go of QB, I have
>> technical issues!
>> I have two invoices up "view invoice", and then a "printable invoice",
>> same invoice. When I try to "close" them, I am kicked out of the system
>> completely and the system reboots. I reported it to Windows (I have
>> XP-home version). This may be completely unrelated to GnuCash, but then...
>> I also have a printing problem. I think I need a driver. My reports
>> all print mirrored, and upside down. How do I find the driver I need to
>> print properly? I have grown accustomed to the good QB support and feel
>> a little lost here, but hoping somebody out there can help me. I really
>> cannot afford QB anymore. Thanks in advance for any help !
> This is a known problem on Windows (in the future, when reporting
> problems, it will help you to get a quick response if you include the
> version of Gnucash you are using and the operating system you are
> running on your computer; in this case, I was able to guess that you
> are running Windows, because this problem has come up in this
> discussion group many times and it's Windows-specific; it is not a
> problem for those of us running Gnucash on Linux systems). See
> As for support, ever talked with a QB developer? I didn't think so :-)
> The Gnucash developers (I am not one of them) monitor this group
> frequently and provide excellent help, advice, explanations, support.
> This also gives them a feel for what the user community feels it
> needs, which helps guide their thinking as they further develop this
> excellent software. It's the way it ought to work and rarely does with
> commercial software, particularly when the big names are involved.
> /Don Allen
>> Regards to all,
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>> gnucash-user at gnucash.org
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