"No suitable backend was found for file:.....

[Geert Janssens]

On donderdag 21 april 2011, Brett wrote:
> My data files are stored in "My Documents". However, "My Documents" is
> redirected to the server. Additionally, the new operating system is on a
> new drive. The old drive is still extant. I just went searching for where
> I thought the files might be and found what I reported earlier. I will try
> to reboot the old OS and see what I get.
> 
> As an aside, I have read the starter manual, but obviously not the relevant
> part. Is there a best practice for storing data? Additionally, I suppose
> that my data is in a previous version format and the program doesn't know
> how to tell me that.
> 
> Ideas?

The default data format (xml) hasn't changed between GnuCash 2.2.x and 2.4.x. 
So there shouldn't be a problem to load an older data file in a newer GnuCash, 
unless your previous GnuCash installation was VERY old (like 1.8.x, but I 
don't think that version existed on Windows).

As to ideas: as I asked,
- what version of GnuCash have you installed, and what version did you have on 
your previous installation ?
- What is the full directory path to the file you are now trying to load and 
causes the error message ?