Error installing 2.4.7 msg

[Steve Juniper]

Per your suggestion, I deleted\gnucash directory folder entirely (and
even disconnected wireless keyboard and closed antivirus) and tried
again. Same problem. I then found my backup of the original 2.4.3
installation file and ran it. Same problem. This time I hit 'ignore'
to see if that would get around the problem, but I had to do that many
times and although the resultant icon appeared, GC would not run.

The problem may be related to the fact that a couple of weeks ago I
removed a couple of programs no longer used. Maybe doing so caused
some kind of linked problem.

I'm lost at this point. Thank you for trying to help me.

Steve Juniper

        "If elections were effective, they would be illegal."
                       -- anti-war activist Phil Berrigan --



On Wed, Jul 6, 2011 at 11:47 AM, Geert Janssens
<janssens-geert at telenet.be> wrote:
> On woensdag 6 juli 2011, Steve Juniper wrote:
>> I tried disabling my antivirus (Avira), making sure nothing else was
>> running I could see, then trying to reinstall again. Same problem but,
>> as before, with a different C:\ line, with the message:
>>
>> C:\Program
>> files\gnucash\etc\gconf\Schemas\desktop_gnome_peripherals_keyboard.schemas
>>
>> An error occurred while trying to rename file in the distination
>> directory: The process cannot access this file because it is being
>> used by another process. ABORT, RETRY, IGNORE. I aborted.
>>
>> Because I removed GC 2.4.3 I now have no access to my business
>> accounting. What can I do? Should  try to reinstall 2.4.3?
>>
>> Steve Juniper
>>
>>         "If elections were effective, they would be illegal."
>>                        -- anti-war activist Phil Berrigan --
>
> This is surely a very strange problem. As far as I know there has been no
> change in the installer code between 2.4.3 and 2.4.7 so if the former worked,
> the latter should work as well.
>
> Can you try to delete the complete gnucash program directory:
> C:\Program files\gnucash
>
> And try to install 2.4.7 again.
>
> If that fails, you can try if any of the older versions can be installed
> starting from 2.4.6 back to 2.4.3. And then please file a bug report with your
> findings.
>
> Geert
>