GNU Cash installation issue

Leslie Radke rlradke5 at att.net
Thu Mar 3 22:06:11 EST 2011


Hi Geert,

Please find the  c:/Program Files (x86)/gnucash/etc/gconf/2/path file 
attached.

Ron


--------------------------------------------------
From: "Geert Janssens" <janssens-geert at telenet.be>
Sent: Thursday, March 03, 2011 5:21 AM
To: "Leslie Radke" <rlradke5 at att.net>
Cc: <gnucash-user at gnucash.org>; "David T." <sunfish62 at yahoo.com>
Subject: Re: GNU Cash installation issue

> On woensdag 2 maart 2011, Leslie Radke wrote:
>> Hi Geert,
>>
>> See answers to output questions below.
>>
>> Also today, strange thing was that GnuCash failed to open my account file
>> on my laptop. My master accounting file is kept on our home desktop, but 
>> I
>> have kept a copy on my laptop to refer to (or use at times if someone is
>> busy working at the desktop when I want to do accounting). The GnuCash
>> program has always worked without problem on my laptop. So I don't know
>> what gives tonight. The last thing I did on that computer related to
>> GnuCash was to run the test you asked me to run yesterday 
>> (gconftool-2.exe
>> --all-dirs /apps) which gave the desired output. (I received your email 
>> at
>> work and so just ran the test on my laptop to see what would happen.)
>> Tonight the program opened with no file loaded. And when I navigated to
>> it, it still wouldn't open. I'll reboot the computer in the morning and
>> see if that solves the problem.
>>
> Did it give an error message of some sort ? And what is the contents of 
> the
> most recent trace file (which should be related to your most recent 
> attempt to
> open the file).
>
> <snip>
>> > Try:
>> > * start > run... > cmd.exe
>> > * cd "C:\Program Files\GnuCash\bin"
>> > * gconftool-2.exe --get-default-source
>> > -> What does this output ?
>> xml:merged:c:/Program Files (x86)/gnucash/etc/gconf/gconf.xml.defaults
>> > * gconftool-2.exe -a
>> > /apps/gnucash/history
>> > -> What does this output ?
>>
>> file0 =
>> file1 =
>> file2 =
>> file3 =
>> file4 =
>> file5 =
>> file6 =
>> file7 =
>> file8 =
>> file9 =
>> maxfiles = 4
>>
>> > * gconftool-2.exe --set --type string /apps/gnucash/history/file9
>> > "Testvalue" * gconftool-2.exe --get /apps/gnucash/history/file9
>> > -> What does this output ?
>>
> I learned by now that the above output comes from the default values that
> gconf knows about. It's not actually reading your personal settings yet.
>
> But the good thing is we can clearly say you don't have a network related
> issue. gconftool-2 can communicate with gconfd, so there's no reason to 
> think
> gnucash can't.
>
>> This one turned up a long error message. (Is there a way to cut and paste
>> from DOS? Or write the output to a text file? I can't remember how to do
>> that if there )is? But here's the message: Error setting value: No
>> database available to save your configuration: Unable to store a value at
>> key '/apps/gnucash/history/file9' as the configuration server has no
>> writeable databases. There are some common causes of the problem: 1) Your
>> configuration path file c:/Program Files (x86)/gnucash/etc/gconf/2/path
>> doesn't contain any databases or wasn't found, 2) somehow we've mistaken
>> created two ...
>>
> You can use your right mouse button to pop up a context menu. In that 
> context
> menu, select the "Mark" option. That will allow you to select a part of 
> the
> console output you wish to save. Once you've selected that, you can use 
> the
> context menu again to "Copy" the selection and paste it somewhere in a 
> text
> file or e-mail. That's how it works on Windows XP at least.
>
>> I'm going to assume we are on to something here, and that you know what 
>> the
>> common causes to this are without me typing out the rest of the message.
>> Let me know if you want to see the rest of the message.
>>
> The error so far does suggest a write permission issue somehow. Could you
> attach this file to a reply:
> c:/Program Files (x86)/gnucash/etc/gconf/2/path
>
> Geert 
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