[MAINT,YANO] Yet Another Network Outage

[Derek Atkins]

On Thu, October 27, 2011 3:51 pm, Liz wrote:
> On Thu, 27 Oct 2011 10:13:13 -0400
> Derek Atkins <warlord at MIT.EDU> wrote:
>
>> Hey all,
>>
>> I appologize again for the 16 hour outage.  Comcast, my network
>> provider, inadvertantly double-booked a net-block and assigned me the
>> same block as another customer.  So the outages over the past few days
>> have been the result of that customer and I fighting it out.  I
>> finally got to someone last night who determined the actual problem,
>> but as a result I got renumbered.  As a result of the renumbering I
>> had to get a number of other pointers updated to the new address and
>> that finally took as of a few minutes ago.
>>
>> SO.... Packets are now flowing again, and HOPEFULLY we wont have this
>> kind of outage again.  *fingers crossed*
>>
>> Again, I am very sorry for the inconvenience.  Hopefully this will be
>> the last one.  (at least until the power outages start ;)
>>
>> -derek, your friendly neighborhood sysadmin.
>
> thanks Derek, that must have taken hours on the telephone to get that
> fixed.

Yes, all in all I've spent about 2 1/2 hours on the phone with Comcast
over the past few days.  My cell phone bill is probably going to be
outrageous this month.

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-derek

-- 
       Derek Atkins                 617-623-3745
       derek at ihtfp.com             www.ihtfp.com
       Computer and Internet Security Consultant