trouble with reconciling
paula at ph-webnet.com
Fri Mar 9 11:34:03 EST 2012
i've been setting and unsetting preferences because i have never been able to get the transactions windows to show up for reconciling. one of the settings in preferences is the auto interest payment check box... and another user thought he had had the same problem initially and that setting this option might fix my problem.
i can go through all 4 of your steps and step 5 never happens.
i have looked everywhere to figure this out and cannot find a way to reconcile my accounts because the transactions window has never shown up. grrrr.
On Mar 9, 2012, at 5:48 AM, Fred Bone wrote:
> On 8 March 2012 at 13:42, Paula Hendricks said:
>> i spoke too soon. it brings up the interest payment dialog box, but
>> there is no interest in this account, so i click on no auto interest and
>> it just brings me back to original window and no way to reconcile
> But to get the "interest payment dialog box", surely you've first had to
> click on "enter interest charge" in the initial "reconcile" window. Why,
> if there's no interest?
> Here's my sequence:
> 1. Open Liabilities:Credit Card:XXX
> 2. Click on "Reconcile" (or Actions->Reconcile)
> 3. Window opens captioned "Reconcile Information"
> 4. (as there's no interest to enter) click "OK"
> 5. Main "Reconcile" window opens, showing not-previously-reconciled txns.
> Where exactly does yours go wrong?
> If at stage 4 I click on "Enter Interest Charge" and then (in the
> resulting "Payment Information" window) click either "No auto interest"
> or "Cancel", I am returned to the "Reconcile Information" window. What
> happens on your system?
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