How to debug ofx download?

[David Reiser]

> On Oct 31, 2014, at 4:22 PM, Steve Kelem <steve at kelem.net> wrote:
> 
>   Hi. I'm trying to download transactions from my credit union through
>   GnuCash.
>   I'm getting invalid sign-in errors, but I need more info on where the
>   OFX DirectConnect User Setup fields are used when talking to my credit
>   union.
>   (It used to work, but the credit union changed something.)
>   Their new ids are:
>   ORG: TECHCUDC
>   Branding ID: 15079
>   FID: 121181976
>   OFX URL: [1]https://m.techcu.com/ofxserver/ofxsrvr.dll
>   The error message I'm getting is:
>   22:43:51 Status for signon request: Signon invalid (Code 15500,
>   severity "ERROR")
>   The user cannot signon because he or she entered an invalid user ID or
>   password.
>   22:43:51 Status for account info request: Signon invalid (Code 15500,
>   severity "ERROR")
>   The user cannot signon because he or she entered an invalid user ID or
>   password.
>   The OFX DirectConnect User Setup has fields:
> 
>     User Name
>     User Id
>     Client UID
>     Bank Name
>     Broker Id
>     FID
>     ORG
>     Server URL
> 
>   I'd like to be able to see a more verbose copy of the dialog to try to
>   figure out what is supposed to go into the OFX User Setup fields.
>   Thanks,
>   Steve
>   P.S. It's rough getting the info out of the credit union. They want to
>   deal with only Quicken! Here's what they said after giving me those 4
>   fields (which don't correspond directly to OFX fields!).
> 
>     This information that the member is requesting is information that
>     Intuit controls and we were waiting for confirmation from them that
>     it is OK to share this with our members . Just to ensure that we are
>     not in violation of any contracts. I just received the go ahead from
>     them.
> 
>     Please share this information with the member with the caveat that
>     we do not support any other software other than Quicken and
>     QuickBooks . If he encounters issues with his current software using
>     this information, he will need to reach out to that software vendor
>     for support. Also in future if we are required to make OFX server
>     changes to support Quicken/Quickbooks these other SW may not work as
>     expected.
> 
> References
> 
>   1. https://m.techcu.com/ofxserver/ofxsrvr.dll <https://m.techcu.com/ofxserver/ofxsrvr.dll>

Have you tried the ofx log function?

http://wiki.gnucash.org/wiki/Setting_up_OFXDirectConnect_in_GnuCash_2#Enabling_the_OFX_Log

--
Dave Reiser
dbreiser at icloud.com