Help with Customer Statement / Report

[Geert Janssens]

On Saturday 28 March 2015 15:59:40 Marlven Muranganwa wrote:
> Good Day
> 
> Thanks for this great software but i need your help. on the customer
> report, I am failing to make payments fall under the invoice to avoid
> confusion. For example, on the attached customer report, the person
> paid funeral fund invoice 000147 - \invoice date is 01.01.2014....
> Now the payment was made on 08-03-2014 but it's not appearing just
> below the invoice. This can become difficult to match whats been paid
> if transaction become more and more. Please help if there is any way
> to fix this. Thanks
> 
> Regards
> 
> Marlven

Hi Marlven,

The customer report doesn't have such an option. It lists the invoices 
and payment chronologically.

One way to check which payments went to which invoice would be to open 
an individual invoice report and configure it to show payments.

Also gnucash keeps track of which invoices are paid and which aren't. 
When you open Customer->Process Payment and select a given customer, the 
list of documents will only show invoices that haven't been paid in 
full, together with possible pre-payments and open credit notes.

Regards,

Geert