Tutorial and Concepts Guide closes

[Alex Aycinena]

>
>
> ---------- Forwarded message ----------
> From: "Frank Saporito, M.D." <frank.saporito.md at gmail.com>
> To: Geert Janssens <geert.gnucash at kobaltwit.be>
> Cc: gnucash-user at gnucash.org
> Date: Mon, 30 Mar 2015 09:31:51 -0500
> Subject: Re: Tutorial and Concepts Guide closes
> On 03/30/2015 08:12 AM, Geert Janssens wrote:
>
>> On Sunday 29 March 2015 22:20:31 Frank Saporito, M.D. wrote:
>>
>>> David and Colin,
>>>
>>> Thank you for responding to my inquiry and your thoughts.  The Help
>>> menu items Tutorial and Concepts Guide seems to open up the links
>>> fine.  But will close after about 10 seconds.
>>>
>>> I have been able to figure out that Yelp (the Gnome help viewer) is
>>> being killed by signal 11 (SIGSEV). (whatever that means)
>>>
>>> There are some similar bug reports out there for this issue.
>>>
>>> I will keep plugging away.  Any other ideas?
>>>
>>>  Hi Frank,
>>
>> I am running on Fedora 20, using yelp-3.10.2-1.fc20.x86_64. Neither the
>> guide nor the manual crash when I open them from within GnuCash.
>>
>> This if of course not on CentOS, but both distributions are similar
>> (particularly as GnuCash Centos and Fedora packages are built by the
>> same maintainer).
>>
>> GnuCash uses the default gnome system calls to launch yelp. There is
>> nothing fancy about that call and yelp runs completely independently
>> from GnuCash once called.
>>
>> In addition if yelp starts fine and crashes shortly afterwards, that
>> sounds like a bug in yelp rather than GnuCash.
>>
>> If it is something in our guide or manual that triggers the crash, I'd
>> love to hear about it of course. But even in that case the bug is in
>> yelp which should not crash when opening a document, malformed or not.
>>
>> On the other hand I'm not sure where to send you to report this bug. I
>> believe yelp is part of the Centos release so logically it should be
>> reported there. My fear is however that the Centos maintainers will tell
>> you gnucash is part of EPEL so go complain there...
>>
>> A few additional tests you could run that may give you more hints to
>> what goes wrong:
>>
>>  From a command line run
>> yelp ghelp:gnucash-help
>> or
>> yelp ghelp:gnucash-guide
>>
>> That is exactly what gnucash does as well.
>> Do these crash also ?
>> Is there some crash information on the command line ?
>> Does this trigger an abrt crash report ? Does that contain anything
>> useful ?
>>
>> Geert
>>
> Thanks Geert,
>
> The commands opened yelp but could not load the page.
>
> the command line returned several lines; here are the first two.
>
> (yelp:17603): Gtk-CRITICAL **: IA__gtk_tool_button_new: assertion
> `icon_widget == NULL || GTK_IS_MISC (icon_widget)' failed
>
> (yelp:17603): GLib-GObject-WARNING **: invalid (NULL) pointer instance
>
> I will try and work with this some more later today or this week.  I think
> you are on to something.  I may try reinstalling gnucash.
>
> thanks
> frank
>
> Also, it would be useful to know if this behavior is unique to the gnucash
files and yelp. Have you tried to see if yelp closes after 10 seconds with
other non-gnucash files?

Alex