Hayes re: suddenly a paid invoice is showing due again? How to know which one?

[Terri Hayes]

Thank you Geert,
(and thank you for having that outstanding invoice by date on your
ToDo list... just knowing its on someone 's list makes me happy!)

I have not unposted (or even looked at) any invoices that are over 90
days due (because I do not usually have any invoices that late). I
start tracking a late invoice at 30 days... and am usually paid
promptly... what ever this invoice is - it has been paid - and
that's what's strange about this one showing up like this - its just... random.

I checked the current Customers/Process payment... but only
outstanding invoices are showing - none for the amount that I'm
looking for - and none for any date more than 3 months ago...

I'm thinking I will just go and try to find out when I received
payment on all of the invoices for this amount - and then un post them
and then repost them one by one until I clear the "late" one...

just need to figure out how to see when an individual invoice was paid
Thanks again for your reply
Terri Hayes

----- Original Message -----
From: Geert Janssens <geert.gnucash at kobaltwit.be>
To: gnucash-user at gnucash.org
Cc: Terri Hayes <asl4me at gmail.com>
Date: Sat, 06 Aug 2016 23:12:49 +0200
Subject: Re: Hayes re: suddenly a paid invoice is showing due again?
How to know which one?

> Hi Terri,
>
> On Saturday 06 August 2016 14:36:45 Terri Hayes wrote:
> > Question:
> > In my receivables I suddenly have a $60.00 invoice that is showing as
> > over 91 days due (not paid) -
> > however - all of the invoices I have for that company have been paid.
> > (and there was no pending invoice until a couple days ago) Does anyone
> > have any idea how I can figure out which invoice this is? and does
> > anyone know what would cause an invoice that is marked paid - to
> > suddenly begin showing "not paid"?
> If you unpost and repost a paid invoice, it will end up unpaid. If that's what happened, the
> easiest way to fix it is
> - open Customers->Process Payment (assuming it's a customer invoice. If not apply as this for
> your vendor)
> - Set the customer name and the document list will show both your unpaid invoice and the
> previous payment for this
> - Select both invoice and payment (which should set the amount for the transaction to 0)
> - Click ok
>
> > Its very disconcerting... and is
> > there any hope that an "invoices due" list by invoice number and date
> > due will ever be added to the list of features?
> I have this on my list, but other priorities keep propping up...
>
> > I am trying very hard to live with out it (by keeping Quicken up to
> > date so I have a running list of the invoices I am still expecting
> > payment for) but it would be very nice to have this feature In
> > GNUCAsh...
> > and it would make it a lot easier to find this particular invoice
> The above procedure via Customers->Process payment is not really a invoices due list, but
> can serve as a rough substitute in most cases...
>
> Regards,
>
> Geert
>
>