Unable to download Chase Amazon Credit Card statement or Regions Bank statements

[John Ralls]

> On Aug 22, 2016, at 4:22 PM, daren busciglio <daren_pilot at hotmail.com> wrote:
> 
> I'm new to Gnucash.  I was able to connect to my credit unions website and link each of my accounts however I am unable to connect to my Chase credit card to download statements, this is the following error that I get:
> 
> 
> 18:16:51 Sending request...
> 18:16:51 Using GnuTLS default ciphers.
> 18:16:51 TLS: SSL-Ciphers negotiated: TLS1.2:RSA-AES-128-GCM:AEAD
> 18:16:51 Waiting for response...
> 18:16:52 Parsing response...
> 18:16:52 Parsing response
> 18:16:52 Status for signon request: Code 15510, severity "ERROR"
> 18:16:52 Status for account info request: Signon invalid (Code 15500, severity "ERROR")
> The user cannot signon because he or she entered an invalid user ID or password.
> 18:16:52 Operation finished, you can now close this window.
> 
> 
> I've tried setting the Header Version to 102 and 103 with the same results.  My Client UID is blank and Chase was no help in what to do.  I read on one of the post to   "Generated a Version 4 UUID" however I'm not sure where to paste it.  Do I paste it to Client UID under the User Settings tab, or in the Special Settings button under the Applications Settings tab?  If in the Special Settings button, please specify each of the items listed in the button.
> 
> 
> Also tried to access my Regions Bank account and this is the following error I get:
> 
> 
> 18:34:30 Sending request...
> 18:34:51 Using GnuTLS default ciphers.
> 18:35:52 TLS Handshake Error: -53 (Error in the push function.)
> 18:35:52 Could not connect to server
> 18:35:52 Operation finished, you can now close this window.

Taking the errors at face value it would appear that you don't have the right credentials for Chase--they may be different from the ones you use to access the website--and Regions doesn't support OFXDirect at all. The latter supposition is perhaps supported by http://www.ofxhome.com/index.php/institution/view/462, which last succeeded two years ago. Perhaps because they
might have changed URI. The OFXHome setup for JP Morgan Chase succeeded last week, check to make sure you're using the same: http://www.ofxhome.com/index.php/institution/view/435

Regards,
John Ralls