Trouble with OFX and my bank, Kinecta Federal Credit Union

[Bill De La Vega]

Dave I did what you suggested, password and user name are XXX here but I
know they are correct for the web based online banking.  As far as I know,
there are no fees or other setup required from the bank.

Here is the output:

Sending:

-------------------------------------

OFXHEADER:100

DATA:OFXSGML

VERSION:102

SECURITY:NONE

ENCODING:USASCII

CHARSET:1252

COMPRESSION:NONE

OLDFILEUID:NONE

NEWFILEUID:20160127104456.000


<OFX><SIGNONMSGSRQV1><SONRQ><DTCLIENT>20160127104456.000<USERID>XXXXX

<USERPASS>XXXXXX

<LANGUAGE>ENG<FI><ORG>KINECTA<FID>322278073</FI><APPID>QWIN<APPVER>2200</SONRQ></SIGNONMSGSRQV1><SIGNUPMSGSRQV1><ACCTINFOTRNRQ><TRNUID>20160127104456.000<CLTCOOKIE>1<ACCTINFORQ><DTACCTUP>19691231</ACCTINFORQ></ACCTINFOTRNRQ></SIGNUPMSGSRQV1></OFX>


Received:

-------------------------------------

OFXHEADER:100

DATA:OFXSGML

VERSION:102

SECURITY:NONE

ENCODING:USASCII

CHARSET:1252

COMPRESSION:NONE

OLDFILEUID:NONE

NEWFILEUID:20160127104456.000


<OFX>

<SIGNONMSGSRSV1>

<SONRS>

<STATUS>

<CODE>15500

<SEVERITY>ERROR

</STATUS>

<DTSERVER>20160127184503

<LANGUAGE>ENG

<FI>

<ORG>KINECTA

<FID>322278073

</FI>

</SONRS>

</SIGNONMSGSRSV1>

<SIGNUPMSGSRSV1>

<ACCTINFOTRNRS>

<TRNUID>20160127104456.000

<STATUS>

<CODE>15500

<SEVERITY>ERROR

</STATUS>

<CLTCOOKIE>1

</ACCTINFOTRNRS>

</SIGNUPMSGSRSV1>

</OFX>

Thanks,
Bill


On Mon, Jan 25, 2016 at 9:27 PM, David Reiser <dbreiser at icloud.com> wrote:

>
> > On Jan 25, 2016, at 8:42 PM, Bill De La Vega <billdlv81 at gmail.com>
> wrote:
> >
> > Hello I am using version 2.6.11  rev f67faa2+ on my Mac (10.10.5).  I am
> > getting the following error when I try and setup accounts for OFX.
> >
> > When I setup a new user, I go through the process and the first
> connection
> > looks like this.
> >
> > 17:37:15 Retrieving SSL certificate
> > 17:37:15 Connecting to server...
> > 17:37:15 Using old SSL preparation code.
> > 17:37:16 TLS: SSL-Ciphers negotiated: TLS1.2:RSA-AES-128-CBC:SHA256
> > 17:37:16 TLS: Warning - The server has chosen unsafe SSL-Ciphers!
> > 17:37:16 Connected.
> > 17:38:17 Disconnected.
> > 17:38:17 Connection ok, certificate probably received
> > 17:38:17 Operation finished, you can now close this window.
> >
> > For the next step, when I try and retrieve the accounts list, I get the
> > following.
> >
> > 17:39:12 Sending request...
> > 17:39:12 Using old SSL preparation code.
> > 17:39:13 TLS: SSL-Ciphers negotiated: TLS1.2:RSA-AES-128-CBC:SHA256
> > 17:39:13 TLS: Warning - The server has chosen unsafe SSL-Ciphers!
> > 17:39:13 Waiting for response...
> > 17:39:13 Parsing response...
> > 17:39:13 Parsing response
> > 17:39:13 Status for signon request: Signon invalid (Code 15500, severity
> > "ERROR")
> > The user cannot signon because he or she entered an invalid user ID or
> > password.
> > 17:39:13 Status for account info request: Signon invalid (Code 15500,
> > severity "ERROR")
> > The user cannot signon because he or she entered an invalid user ID or
> > password.
> > 17:39:13 Operation finished, you can now close this window.
> >
> > I have tried using my pin instead of my password, I get the same
> result.  I
> > have confirmed that I can access my account using the same credentials
> via
> > the bank's website.
> >
> > When I contacted the bank, they said they don't support gnu cash (no
> > surprise there).  From what I have read so far online, several people
> claim
> > to be able to access this bank.  If I try and add an account manually, I
> > get the same type of error.
> >
> > Thanks,
> > Bill
>
> I recommend looking at an ofx log of an attempted connection.
>
> Quit GnuCash
> Open a Terminal.app window and type (copy and paste works as long as the
> command doesn’t get broken up by an email client)
>
> export AQOFX_LOG_COMM=1; /Applications/Gnucash.app/Contents/MacOS/Gnucash
> [return]
>
> After GnuCash finishes launching, attempt an ofx connection. After the
> error occurs, open the file
>
> /private/tmp/ofx.log
>
> and see if there is any further explanation of the 15500 error message.
> The ofx.log is likely to be hidden. So if you have trouble finding it, then
> go back to Terminal.app and type
>
> cp /private/tmp/ofx.log ~/Desktop
> [return]
>
> Then ofx.log will appear on your Desktop. If GnuCash is still running,
> you’ll have to open a new terminal window/tab to be able to enter the cp
> command.
>
> Don’t leave that ofx.log file laying around, though, since it will have
> your login ID AND PASSWORD in plain text. Rebooting the computer will
> delete ofx.log from /private/tmp (but not the one on your desktop).
>
> If you keep the terminal-launched copy of gnucash running, any further ofx
> connection attempts will be appended to the ofx.log file in /private/tmp.
> Quit GnuCash and relaunch by double clicking the app icon to quit ofx
> logging.
>
> Dave
> --
> Dave Reiser
> dbreiser at icloud.com
>
>
>
>
>
>