Installation problem

[Maurice O'Grady]

Thanks, Derek.

In 4) below, which DMG, of the two in the screenshots below, do you mean? Does it matter which?


mogrady at me.com





> On 20 Jul 2016, at 19:12, Derek Atkins <derek at ihtfp.com> wrote:
> 
> Hi,
> 
> *I* got it this time, but I suspect it still wont make it through the list...
> 
> Anyways, the error says it's damaged and to move it to the trash.  I
> suggest you do that:
> 
> 1) Drag GnuCash.app from your applications folder to the trash
> 2) Re-download the GnuCash DMG
> 3) open the DMG
> 4) drag the GnuCash.app from the DMG to /Applications
> 5) unmount the DMG
> 6) double-click /Applications/GnuCash.app
> 
> -derek
> 
> On Wed, July 20, 2016 2:04 pm, Maurice O'Grady wrote:
>> Thanks, Derek. Answers below in red.
>> 
>> Screenshot attached, again.
>> 
>> 
>> mogrady at me.com
>> 
>> 
>> 
>> 
>> 
>>> On 20 Jul 2016, at 18:57, Derek Atkins <derek at ihtfp.com> wrote:
>>> 
>>> Hi,
>>> 
>>> On Wed, July 20, 2016 1:38 pm, Maurice O'Grady wrote:
>>>> Thank you, Derek, for you very prompt reply.
>>>> 
>>>> I had actually done what you suggest, and while it moved the app to the
>>>> Applications folder, the attached screenshot shows the result of then
>>>> trying to open the app.
>>> 
>>> Again, your screenshot didn't make it through the mailman list server.
>>> 
>>> Are you RUNNING it from the /Apps folder? Trying to!  Or are you trying
>>> to run it
>>> from the DMG? No.
>>> 
>>>> In fact this happened some months ago when I tried installing an
>>>> earlier
>>>> version of Gnucash, but I hadn’t time then to follow up on the problem.
>>>> (I’ve been using this great software for many years, and was surprised
>>>> to
>>>> find any installation problem).
>>> 
>>> There are, sometimes, installer bugs..
>>> 
>>>> 
>>>> 
>>>> mogrady at me.com
>>> 
>>> -derek
>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>>> On 20 Jul 2016, at 18:24, Maurice O'Grady <mogrady at me.com> wrote:
>>>>> 
>>>>> Sorry! Forgot attachment.
>>>>> 
>>>>> 
>>>>> mogrady at me.com
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>>> Begin forwarded message:
>>>>>> 
>>>>>> From: Maurice O'Grady <mogrady at me.com>
>>>>>> Subject: Installation problem
>>>>>> Date: 20 July 2016 at 18:19:35 IST
>>>>>> To: Gnucash Users <gnucash-user at gnucash.org>
>>>>>> 
>>>>>> Hello:
>>>>>> 
>>>>>> I downloaded and opened Gnucash-Intel-2.6.13-1.dmg.
>>>>>> While it works perfectly, the app is not placed in the Applications
>>>>>> folder, but remains in the Devices folder, as shown in the attached
>>>>>> screenshot.
>>>>>> 
>>>>>> How do I get it to do a normal install, please?
>>>>>> 
>>>>>> Maurice O’Grady
>>>>>> mogrady at me.com
>>>>>> _______________________________________________
>>>>>> gnucash-user mailing list
>>>>>> gnucash-user at gnucash.org
>>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>>>> -----
>>>>>> Please remember to CC this list on all your replies.
>>>>>> You can do this by using Reply-To-List or Reply-All.
>>>>> 
>>>>> _______________________________________________
>>>>> gnucash-user mailing list
>>>>> gnucash-user at gnucash.org
>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>>> -----
>>>>> Please remember to CC this list on all your replies.
>>>>> You can do this by using Reply-To-List or Reply-All.
>>>> 
>>>> _______________________________________________
>>>> gnucash-user mailing list
>>>> gnucash-user at gnucash.org
>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>> -----
>>>> Please remember to CC this list on all your replies.
>>>> You can do this by using Reply-To-List or Reply-All.
>>> 
>>> 
>>> --
>>>      Derek Atkins                 617-623-3745
>>>      derek at ihtfp.com             www.ihtfp.com
>>>      Computer and Internet Security Consultant
>> 
>> 
> 
> 
> -- 
>       Derek Atkins                 617-623-3745
>       derek at ihtfp.com             www.ihtfp.com
>       Computer and Internet Security Consultant