Please help with invoice printing urgently
Geert Janssens
geert.gnucash at kobaltwit.be
Tue Oct 18 11:52:15 EDT 2016
On Tuesday 18 October 2016 20:18:24 Donald Hill wrote:
> Hello,
>
> I've been using GNU cash for a number of years now with very little
> problems.
>
> Today I’ve tried to print out a printable invoice that I've been doing
> successfully of a few years but all I am getting is a blank screen.
>
> I need to print this urgently as I use this for my quotations for work
> as well and I've got to get this to a client.
>
> I'm using Windows 10 and have downloaded the latest version to see if
> that helps but nothing changes.
>
>
> Regards
>
> Donald Hill
>
Hi Donald,
As you are on Windows, the first thing I would try is to set a different
default browser in Windows (and optionally set it back to your preferred
browser as well).
There seems to be a bug on Windows that causes reports to be blank when
no default browser is set.
You can find more on this issue
here:https://bugzilla.gnome.org/show_bug.cgi?id=645273
In particular comment 40 on this bug has some step by step instructions
to follow:
https://bugzilla.gnome.org/show_bug.cgi?id=645273#c40
Let us know if this helps!
Regards,
Geert
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