Report tab displays all white - worked last time (Aug 2016)

[Rufus]

> run w/out --debug or --extra
> chg user

Different results. Slightly confusing. First run threw CRIT errors on
starting w/out any file. Running Report/Assets/BalanceSheet displays "no
data" text and complaints from acroread. Closing GC throws CRIT error.
Opening again does _not_ throw CRIT error; then Opening a tiny test file
threw a couple more CRIT erros along w/various other complaints. Balance
report works, but w/complaints from acroread. Closing shows no CRIT
errors and opening (now it automatically opens the tiny test file) shows
no CRIT's. The Balance report works.

I don't have lots of time right this moment, have to put off more
detail, maybe 'til later in the week. To my knowledge I have not
monkeyed w/the environment. All software has been installed from the
distro tool, Yast, so it all s/b system wide. There could be stuff in
the database, but... "It worked last time." (last Aug) I have had no
system problems since I got back (data loss, power fails, other ills).

I will move a copy of the database to the test user and open that, see
what happens. And move the test file into my user-id and run that. TBD.

Thanks for all your help. I'll report back.


Rufus

On 04/09/2017 11:58 AM, John Ralls wrote:
> 
>> On Apr 8, 2017, at 5:19 PM, Rufus <rlaggren at gmail.com> wrote:
>>
>> John
>>
>>> trace file...  logto=...
>>
>> Now it's a filibustering boor. I removed "extra"; still 30k lines. There
>> are several "CRIT" lines at the bottom. Based on the time stamp I can
>> select 30 or so at the end when I fiddled the reports.
>>
>> Final lines of GC trace:
>> =========
>> * 18:47:07  INFO <gnc.gui> [gnc_plugin_page_report_destroy_widget]
>> destroy widget
>> * 18:47:07  CRIT <gnc.engine> xaccAccountGetName: assertion
>> 'GNC_IS_ACCOUNT(acc)' failed
>> * 18:47:22  INFO <gnc.gui> [gnc_plugin_page_report_setup] report-id: 9
>> * 18:47:22  INFO <gnc.gui> [gnc_plugin_page_report_setup] set needs save
>> * 18:47:22  INFO <gnc.html> [gnc_html_webkit_init] webkit_settings: Set
>> default font to [Sans Serif]
>> * 18:47:22  CRIT <gnc.engine> xaccAccountGetName: assertion
>> 'GNC_IS_ACCOUNT(acc)' failed
>> * 18:47:22  CRIT <gnc.engine> xaccAccountGetName: assertion
>> 'GNC_IS_ACCOUNT(acc)' failed
>> * 18:47:22  CRIT <gnc.engine> xaccAccountGetName: assertion
>> 'GNC_IS_ACCOUNT(acc)' failed
>> * 18:47:34  INFO <gnc.gui> [gnc_plugin_page_report_destroy_widget]
>> destroy widget
>> * 18:47:34  INFO <gnc.gui> [gnc_plugin_page_report_destroy_widget]
>> destroy widget
>> * 18:47:34  INFO <qof.engine> [qof_event_generate_internal] id=6
>> hi=0x558b0f0 han=0x7fca3b399af0 data=(nil)
>> * 18:47:34  INFO <qof.engine> [qof_event_generate_internal] id=3
>> hi=0x441bdf0 han=0x7fca3b6b4a70 data=(nil)
>> * 18:47:34  INFO <qof.engine> [qof_event_generate_internal] id=2
>> hi=0x2560f60 han=0x7fca3b13cbc0 data=(nil)
>> * 18:47:34  INFO <qof.engine> [qof_event_generate_internal] id=1
>> hi=0x23cb560 han=0x7fca3b3d5810 data=(nil)
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of gncVendor before is 0
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of gncVendor after is 0
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of gncEntry before is 0
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of gncEntry after is 0
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of gncEmployee before is 0
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of gncEmployee after is 0
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of gncCustomer before is 0
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of gncCustomer after is 0
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of gncInvoice before is 0
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of gncInvoice after is 0
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of Lot before is 0
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of Lot after is 0
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of Budget before is 0
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of Budget after is 0
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of SchedXaction before is 0
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of SchedXaction after is 0
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of Trans before is 3005
>> * 18:47:34  INFO <qof.engine> [qof_collection_foreach] Hash Table size
>> of Trans after is 0
>> =========
>>
>> The above output follows on these (and only these) events: Opened GC;
>> then closed the "Welcome" report tab left from last run; then opened the
>> "Sample" report; then killed GC. Always get an empty tab.
>>
>> Clearly GC can't find something it needs to be there. Does the above
>> point to anything particular?
> 
> Fillibustering boor is what we're looking for. OpenSuSE must be redirecting the log output to /dev/null. That's naughty of them.
> 
> It looks like a couple of problems there: It's trying to get the account name of objects that aren't accounts (maybe null ptrs) and of the accounts it does find nothing is passing its filter.
> 
> I'd think that it should produce the "No data" screen, so there would seem to be a webkit problem as well... but that might not show up anywhere. WebKit isn't a Gnome library, it just has a very thin Gtk wrapper around it, so any errors it emits go somewhere else, quite possibly /dev/null.
> 
> I suggest you change your test procedure a bit: In addition to trying Geert's suggestion of leaving out the --debug and --extra arguments, try running Report>Assets>Balance Sheet instead of Welcome. Close the report before you close GnuCash so GnuCash isn't trying to run the report on startup. The Welcome report is a multi-page report that runs several reports including the Balance Sheet so running just the Balance Sheet will reduce the output and should make the problem clearer. Having only a single report run instead of two should also clarify matters.
> 
> Another couple of things to try: Create a different user and run GnuCash as that user. That isolates any customizations or environment settings in your account. Create a new file with a single opening balance transaction and run the Balance Sheet Report on that. That isolates any potential issues in your production book.
> 
> Regards,
> John Ralls
> 
>