Backend problem

[Colin Law]

On 24 January 2017 at 05:36, GatwickDP <gatwickdp at britmail.net> wrote:
> I do a rather high level of security work as a network eng on Windows networks. I generally do not work with linux and trying to assist a friend for something that not being a programmer- leaves me short. It is my understanding that after 4 years - one loses support on ubuntu versions and then you cannot update the browser or other things. Further there are issues with powerterm and tiny term not wanting to do programs for the newer version of ubuntu in 64 bit. I have tried to convince him to use other emulators, but he seems stuck relative to massive amounts of scripting tha has been created around powerterm.
>
> So tell me what I should learn even though I currently manage some 8500 windows based computers?  It is very simple- why will a gnucash program running on ubuntu not open the files on a mounted drive on win 10 without a backend error. The file structure is an exact mirror of how they sit on the ubuntu machine.

Since Gnucash does not have any knowledge of physically where the
files come from this cannot be a problem with GnuCash. It must mean
that the data getting to GC when the files are mounted on the Win
machine are not the same as when coming from a different source.
Therefore this is an issue with Ubuntu/Windows and mounting remote
data, not an issue with gnucash.  The first thing I would do is run a
compare on one of the data files mounted remotely and that mounted
locally.  Note that the only file you need to compare is the data file
(something.gnucash) that the user is opening when he does File > Open
in GC and browses to that file. I presume that this is what is being
done.

Colin