[GNC] Confused Entering A Refund To Credit Card Account

[Cam Ellison]

You should be replying to the list - this went directly to me

On 2021-03-30 9:22 a.m., Jack Frillman wrote:
>
> I tried what you suggested and I can't get it to work.
>
> I will try to illustrate this way. I have ------ to indicate a column 
> with no entry.
>
> Original transaction
> ------------------------
>                                 Tot Payment   27.93
> Sales Tax                  n       1.72      ------
> Books-Magazines     n     23.93      ------
> VISA                        n     -------      27.93
>
>
> Refund
> ---------
>                                        27.93     Tot Change
> VISA                        n    27.93       ------
> Books-Magazines    n    23.93       ------
> Sales Tax                  n     1.73        -------
> Imbalance-USD       n     -------      53.05
>
>
Your numbers don't add up very well.  23.93 + 1.72 = 25.65

You have to put every single entry into the opposite column, like this:

Original Transaction

Sales Tax                 1.72    --------

Books-Magazines   23.93   --------

VISA                       --------    25.65


Refund

Sales Tax               ---------       1.72

Books-Magazines  ---------      23.93

VISA                        25.65     --------

>
> On 3/30/21 11:57 AM, Cam Ellison wrote:
>> On 2021-03-30 8:43 a.m., Jack Frillman via gnucash-user wrote:
>>>
>>> I'm trying to enter a refund split transaction to a credit card 
>>> account and every time I do I get an Imbalance-USD amount. (see 
>>> screen shots below)
>>> Why is this happening? 
>>
>>
>> Screenshots don't work.
>>
>> Easiest way for me to do the reversal is to duplicate the transaction 
>> and then cut-and-paste each amount from one side of the register to 
>> the other. Don't use <Enter>. If you use arrow keys or <Tab> to move 
>> between fields nothing will change, but the imbalance will show at 
>> the bottom - with no account assigned.