[GNC] Maddening!!!!!!!!

[Patrick James]

This is bug 799093, and John Ralls has not asked additional questions after I was able to reliably reproduce (part of) the issue, so, hopefully, there is sufficient information to find the bug.

https://bugs.gnucash.org/show_bug.cgi?id=799093


> On 01/25/2024 10:02 AM PST Jack Slater <theilliniguy at gmail.com> wrote:
> 
>  
> I'm back! Reconciling a credit card account today. Another "rogue"
> transaction created in the reconcile register (image attached).
> However it's NOT in the account ledger (image attached)!! When I try to
> edit the reconcile transaction I get an error message reading "Target split
> is currently hidden in this register" (also attached). I know I read a bug
> report on this action and I thought I could add more evidence in hopes of
> getting the issue resolved.
> 
> [image: there.jpg]
> [image: not there.jpg]
> 
> [image: error.jpg]
> 
> On Thu, Jan 11, 2024 at 5:48 PM Jim DeLaHunt <list+gnucash at jdlh.com> wrote:
> 
> > Jack:
> >
> > On 2024-01-11 09:11, Jack Slater wrote:
> > > 90 minutes of reconciling down the drain with a crash near the end of the
> > > final account....
> > My commiserations. Yes, it is maddening to lose 90 minutes of work when
> > the tech decides to fail you.
> > > ... Oddly, even though GnuC auto saves periodically, it seems
> > > none of any add/delete/balance transactions were saved in any account!
> > Why
> > > would that be????
> >
> > I can think of several interesting directions you could take this thread:
> >
> > Why didn't GnuCash seem to preserve any of the changes in my 90 minutes
> > of work?
> >
> > How can I change my workflow so that I lose less work when the tech
> > decides to fail me?
> >
> > How can I improve the way I write message to this list, so that I get
> > more helpful answers?
> >
> > How can I stop these tech failures from happening?
> >
> > On that last point, I can offer two concrete suggestions:
> >
> > 1. GnuCash has a "Check and Repair" feature which is useful to try when
> > you are concerned about "rogue" transactions and such. Try going to the
> > Accounts tab of the main window, and select menu item Actions -- Check
> > and Repair -- Repair All. This menu is described a little in the GnuCash
> > manual, section 4.2.1.4. "Account Tree - Actions Menu", at
> > <
> > https://www.gnucash.org/docs/v5/C/gnucash-manual/gui-acct-tree.html#AccTree-actions-menu
> > >.
> >
> > 2. The text in your "Entry Point Not Found" dialogue, which GnuCash
> > displays when it crashes, has been discussed on this list recently.  It
> > is described in a bug report at
> > <https://bugs.gnucash.org/show_bug.cgi?id=799170>. It is suspected to be
> > problem from GnuCash 5.4 leaving pieces behind when GnuCash 5.5
> > installs. There is a workaround there:
> >
> > a. Use the File Explorer to open "C:\Program Files (x86)\gnucash\bin\"
> >
> > b. If there is a file named "libxmlsec1.dll" present, but no file named
> > "libxmlsec.dll", then rename file "libxmlsec1.dll" to the name
> > "libxmlsec.dll" (without the trailing "1").
> >
> > I do not use GnuCash on Windows, so I have no experience with this
> > problem. I only know what I read. If you ask this list directly about
> > how to work around this bug, Windows users may be able to give you
> > better help.
> >
> > I hope this helps,
> >       —Jim DeLaHunt
> >
> >
> >
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