2008-05-26 GnuCash IRC logs
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00:07:08 <warlord> aum: there is a CSV importer in trunk, but it has... issues..
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21:18:13 <Skyedover> I recently downloaded and am trying to use gnucash. I downloaded several months worth of checking account transactions. For some reason, I can't get gnucash to display all of those transactions. It only displays a few weeks worth. What do i need to do to see all my transactions? Thanks
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21:19:32 <warlord> Scroll the window?
21:19:47 <Skyedover> there appears to be no way to do that
21:20:00 <warlord> Use the scrollbar.
21:20:01 <Skyedover> no scroll bars, etc
21:20:13 <warlord> Well, which account register did you open?
21:20:32 <Skyedover> the one with the transactions I want to see - my checking account
21:25:18 <warlord> What version of GNC?
21:25:53 <Skyedover> the latest
21:25:55 <warlord> from the register: View -> Filter By [Date] [Show All]
21:25:59 <warlord> "the latest" meaning??
21:26:03 <Skyedover> I just downloaded it
21:26:32 <warlord> Help -> About
21:26:39 <Skyedover> 2.2.5
21:27:00 <Skyedover> my first version was the one before, and I had the same problem
21:27:17 <warlord> Are you sure the transactions are in that account?
21:27:26 <Skyedover> yes
21:27:46 <Skyedover> I deleted one, and the one previous to it showed up in the window
21:27:59 <Skyedover> which I couldn't see before
21:28:31 <warlord> Is the window too wide for your screen?
21:28:50 <Skyedover> no
21:29:33 <Skyedover> unless there's a column to the right of "balance" that I'm not seeing
21:31:17 <Skyedover> is there a way to shrink the window to see if there are scroll bars to the right of what I can see?
21:33:19 <warlord> Sure, just like you'd shrink any other window.
21:34:31 <Skyedover> there's only a make small or full size button, nothing in between
21:36:56 <warlord> Well, you could TRY "full size", which SHOULD fit it to the screen.. Or the other one and then shrink the window.
21:43:47 <warlord> Or try moving the window off the left-hand side of the screen to make sure you can see the right-hand side of the window.
21:45:35 <Skyedover> just did. there's nothing more to see
21:45:56 <cortana> maybe a screenshot would help :)
21:46:34 <Skyedover> I misspoke earlier. there are scroll bars, but the scrolling part takes up the whole vertical column, so there's no way to scroll
21:47:05 <Skyedover> make that - "there is A scroll bar"
21:47:46 <Skyedover> if a sceen shot will help, I'll be glad to send it
21:50:27 <cortana> i wonder if the transactions just aren't in the account you expect... if you hit ctrl+f you could try searching for them by description or osmething
21:51:24 <warlord> Yeah, a screen shot would be good.
21:52:09 <cortana> gosh, i never knew about 'filter by'... that is very useufl :)
21:54:32 <warlord> :)
21:58:51 <Skyedover> Warlord, how can I send a screen shot to you?
21:59:04 <warlord> post it to a website.
21:59:15 <Skyedover> ok
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22:02:43 <warlord> try http://imagebin.ca/
22:07:42 <Skyedover> the screen shot is at http://www.chronicillnesscoach.com/gnucash/screenshot.jpg
22:08:40 <warlord> That certainly does imply (to me) that you have nothing prior to 4/22
22:09:53 <warlord> But the fonts look pretty weird!
22:09:56 <warlord> What OS/Distro?
22:10:37 <Skyedover> but if I delete a transaction I'll see one that is prior to 4/22
22:13:17 <Skyedover> I just deleted a transaction to prove to myself that that's what happens. it did
22:13:46 <warlord> Looking at the balance you're right, there do have to be transactions prior to 4/22.
22:14:06 <Skyedover> windows xp
22:14:07 <warlord> I'm afraid I don't know why it's doing that.
22:14:44 <Skyedover> any suggestions about things to try, steps to take, etc?
22:15:10 <warlord> Well, what do you have in View -> Filter By ?
22:17:26 <Skyedover> changing the filter by doesn't show any earlier transactions
22:18:24 <warlord> What did you have it set as?
22:18:55 <Skyedover> it was set to show all
22:19:13 <Skyedover> I tried some other start dates, but that didn't make any difference
22:19:48 <warlord> How about the status settings?
22:19:59 <Skyedover> they're all checked
22:20:01 <warlord> Another thing to try: Tools -> GL
22:21:14 <Skyedover> that shows the same thing, when I view the same account
22:21:39 <warlord> What do you mean, "when [you] view the same account"?
22:22:50 <Skyedover> tools GL shows a general ledger window. when I right click in the tab I can select an account to view
22:23:43 <Skyedover> I selected my checking account, and its window was the same as the other, with the same transactions visible, and the same ones invisible
22:24:24 <warlord> Eh? What do you mean "when [you] right click in the tab you can select an account to view"?? Where are you clicking?
22:24:33 <warlord> Are you sure you're not just selecting a different open tab?
22:24:49 <warlord> Do you have a scrollbar in the GL window?
22:26:04 <Skyedover> the same as before - there's a scroll bar, but it's not scrollable
22:27:12 <Skyedover> my mistake. I didn't know that right clicking in the GL tab changed the active window
22:27:36 <warlord> This sounds like it's probably a gtk bug in windows.
22:27:52 <warlord> Because I'm certainly not seeing it on Linux.
22:28:07 <warlord> You might try sending email or filing a bug report.
22:28:38 <Skyedover> ok. I would have thought that others would have encountered it, and reported it if it were a bug in windows
22:29:33 <warlord> Well, windows is the third platform, not the main platform. The main devs certainly dont use it.
22:29:51 <warlord> But I dont think I've heard about this issue before, either.
22:31:00 <Skyedover> thanks for your time. maybe someone will read the log and can provide more information
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22:33:21 <warlord> Maybe. I dont know how often Nathan reads this log.
22:33:56 <Skyedover> but he'll see a bug report?
22:37:59 <warlord> maybe?? I dont recall who sees the win32 bugs.
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