GnuCash 2.6.5 start problem under win7

John Ralls jralls at ceridwen.us
Mon Feb 9 10:09:58 EST 2015


> On Feb 9, 2015, at 3:54 AM, Cristian Marchi <cri79 at libero.it> wrote:
> 
> 
> Il 08/02/2015 23.42, John Ralls ha scritto:
>> There’s no indication of a missing msvcrt.dll in the trace file, it’s all clipboard errors, which it seems unlikely that he could have gotten to without msvcrt.dll being present. We need a much more detailed description of what’s actually failing along with exactly the version of Win7 (home, pro, enterprise, etc.). If he’s getting a missing library popup get him to provide a screenshot. Regards, John Ralls 
> Thanks John,
> he's using windows 7 professional SP1. Here you can see an image of the error dialog he get when trying to start GnuCash: http://imgbin.org/images/22265.png

Cristian,

Ah, that's just a regular Windows crash dialog. That makes more sense.

Now get him to explain in detail what he does to make it crash.

Regards,
John Ralls




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