Missing invoice in Business->Customer->Find Invoice
warlord at MIT.EDU
Wed Aug 2 10:23:21 EDT 2017
First, this is a user question, not a developer question -- so should
have been asked on gnucash-user. I've re-directed this there.
Eric Wheeler <gnucash-devel at lists.ewheeler.net> writes:
> Hello all,
> We have an invoice that cannot be found in the "Business->Customer->Find
> Invoice" dialog, neither by invoice number nor by customer name.
> However, both the post and payment do show up in "Accounts Receivable" and
> I can find the invoice if I do Reports->Business->Customer report.
Showing up in AR and in the report only implies that there is a
transaction that appears to be connected to an invoice. However it may
have become detached (for example if the invoice was doubly-posted, and
then subsequently unposted or otherwise reused).
What happens if you click on the invoice from the report? Does it take
you to the actual invoice?
> So, interestingly, the invoice appears to be there but the "Find Invoice"
> dialog can't find it.
> What might this indicate?
It depends. The invoice could have been marked "inactive" and therefore
wouldn't show up in the search?
> Eric Wheeler
Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
Member, MIT Student Information Processing Board (SIPB)
URL: http://web.mit.edu/warlord/ PP-ASEL-IA N1NWH
warlord at MIT.EDU PGP key available
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