Help Documents not firing on El Capitan (was Re: Wiki Landing Page)

Adrien Monteleone adrien.monteleone at gmail.com
Thu Jun 15 21:45:45 EDT 2017


I’m using 2.6.16 as well. I don’t think it has ever worked for me though. (not sure exactly which version I started on when I moved to Mac, probably somewhere around 2.6.12 or so.)

> On Jun 15, 2017, at 3:24 PM, Eric Theise <erictheise at gmail.com> wrote:
> 
> In case you two are talking about a yet unreleased version, I apologize for introducing noise, but I'm using 2.6.16 on OS 10.12.5 and, from the Help > Tutorial and Concepts Guide, Chrome opens up an unstyled page from file:///private/var/folders/... and the links it contains work just fine.
> 
> 
> On Wed, Jun 14, 2017 at 8:09 PM, John Ralls <jralls at ceridwen.us <mailto:jralls at ceridwen.us>> wrote:
> 
> > On Jun 14, 2017, at 9:00 AM, Adrien Monteleone <adrien.monteleone at gmail.com <mailto:adrien.monteleone at gmail.com>> wrote:
> >
> > Tested everything. Also tested with default browser as Safari, Chromium-canary, Opera, Vivaldi, and Firefox Developer Edition.
> >
> > Nothing happens when I click anything in the help menu or any context help buttons.
> >
> > I do see that there are links in the GnuCash directory pointing to Help & the Guide.
> >
> > Personally, it’s not a big deal for me because I know where to find those docs already online, but those menu entries and buttons should work.
> >
> > Should I expect to find something in the logs when those are fired? or if they fail?
> >
> 
> I completely agree that it should work and I think it strange that it does for me and not for you. I wonder if there’s some obscure defaults setting that either blocks or allows it.
> 
> There won’t be anything in the logs, and since it’s just pushing the URI off to the default browser I’m not sure that GnuCash will even know whether it succeeds or fails. Something might show up in Console but I wouldn’t bet on it.
> 
> Regards,
> John Ralls
> 
> >> On May 28, 2017, at 9:21 AM, Adrien Monteleone <adrien.monteleone at gmail.com <mailto:adrien.monteleone at gmail.com>> wrote:
> >>
> >>> On May 27, 2017, at 11:52 PM, John Ralls <jralls at ceridwen.us <mailto:jralls at ceridwen.us>> wrote:
> >>>
> >>>
> >>>> On May 27, 2017, at 9:49 PM, John Ralls <jralls at ceridwen.us <mailto:jralls at ceridwen.us>> wrote:
> >>>>
> >>>>
> >>>>> On May 27, 2017, at 9:25 PM, Adrien Monteleone <adrien.monteleone at gmail.com <mailto:adrien.monteleone at gmail.com>> wrote:
> >>>>>
> >>>>> Thanks, I’ll have to try installing again. Maybe something is amiss with the bundle I downloaded. I’m still getting no response from those menu entries. And I don’t see any help buttons in any window anywhere. Not sure where those ‘Context help buttons’ are supposed to be.
> >>>>
> >>>> Seems pretty unlikely that a download error could lose the documentation and still have a valid signature. More likely your default browser is rejecting the page load signal for some reason. Eh, what locale do you use? It occurs to me that I might have messed up so that it works only
> >>
> >> I didn’t think a corrupt download would cause that either, but wasn’t sure what might be the issue.
> >>>
> >>> Oops, got distracted and hit send before I was finished. I might have messed up so that it works only if your locale matches one of the existing translations, English, German, Italian, and Japanese. I see that I forgot to add the new Portuguese docs to the bundle.
> >>
> >> My locale is English-US. My default browser is Firefox. It normally runs in private mode. Perhaps that has something to do with it? I’ll test with private mode off and I’ll also test with other browsers as the default and see what happens. I’ll also test FF with no extensions. One of them might be interfering. (I suspect uBlock Origin as that is usually the culprit when something isn’t working right)
> >>
> >>>
> >>> Regards,
> >>> John Ralls
> >>>
> >>
> >
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