[GNC-dev] gnucash 3.906-1 fails to launch on clicked icon

Tue Jun 23 08:34:16 EDT 2020

John,

I get:

*spctl --assess -vv /Applications/Gnucash/Gnucash.app*

*/Applications/Gnucash/Gnucash.app: accepted*

*source=Notarized Developer ID*

*origin=Developer ID Application: John D Ralls (Y9EHT5WMK7)*

and

*xattr -p com.apple.quarantine /Applications/Gnucash/Gnucash.app*

*0181;5eefb4fd;Chrome;E0D8DF2D-DB87-4025-A211-260183ECA9D9*

*So, clearing the xattr attribute:*

*su - admin (enter passwd)*

*rongovia:~ admin$ xattr -d -r com.apple.quarantine
/Applications/Gnucash/Gnucash.app*

*rongovia:~ admin$ xattr -p com.apple.quarantine
/Applications/Gnucash/Gnucash.app*

*xattr: /Applications/Gnucash/Gnucash.app: No such xattr:
com.apple.quarantine*

After that I could click on the application and it fired right up.
Hooray!  Thank you!!

Can I suggest an FAQ addition, see attached, right after 2.3.1 in
https://wiki.gnucash.org/wiki/FAQ please?

Jeff Earickson

On Mon, Jun 22, 2020 at 11:20 PM John Ralls <jralls at ceridwen.us> wrote:

> I'd go with some security issue. Check it with
>   spctl --assess -vv /Applications/Gnucash.app
>   xattr -p com.apple.quarantine /Applications/Gnucash.app
>
> I get
>   /Applications/Gnucash.app/: accepted
>   source=Notarized Developer ID
>   origin=Developer ID Application: John D Ralls (Y9EHT5WMK7)
>
> and
>   01c1;5eeff24b;Firefox;BC474A13-F338-4CD7-BD10-3FB16BB8BFEE
>
> You can force acceptance with
>   spctl --add --label 'Approved' /Applications/Gnucash.app
>   xattr -d -r com.apple.quarantine /Applications/Gnucash.app
>
> *But* if spctl fails something is wrong with the download as it should be
> cryptographically signed with my Apple certificate and notarized by Apple.
>
> Regards,
> John Ralls
>
> > On Jun 22, 2020, at 4:10 PM, Jeff Earickson <jaearick at gmail.com> wrote:
> >
> > John,
> >
> > I fired up the console and looked in Crash Reports.  Nothing from
> gnucash.
> >
> > Doing "open Gnucash.app --args --debug" works great.  The app fires up
> and acts normally.  I get a trace file (attached).  I get a normal
> termination when closing out.  No system.log complaints.
> >
> > So I created a new user (no admin capabilities), logged in, and tried to
> fire up Gnucash.  It did not work via click nor via open from the command
> line.  Both gave the err code 1 to system.log like before.  However it also
> worked just fine via "open Gnucash.app --args --debug" as well, and I got a
> tracefile there too.  I went thru the new account setup, no crashes, no
> problems, looked good.
> >
> > Gnucash seems to get stomped by the OS during launch really early,
> before gnucash gets to the point of opening files like the trace file or
> doing anything useful.  Almost like the fork/exec of the process fails, or
> some security setting someplace just says NOPE to the process.
> >
> > Jeff
> >
> > On Mon, Jun 22, 2020 at 4:58 PM John Ralls <jralls at ceridwen.us> wrote:
> > No doubt the crash left a crash report in Console, please open a bug (
> https://wiki.gnucash.org/wiki/Bugzilla#Commenting_on_existing_bugs_or_entering_new_ones)
> and attach it.
> >
> > Try
> >   open Gnucash.app --args --debug
> >
> > And check the trace file again.
> >
> > You might also try creating a new user and trying to start GnuCash as
> that user just in case there's something about your user configuration
> that's triggering the problem.
> >
> > Regards,
> > John Ralls
> >
> > > On Jun 22, 2020, at 12:22 PM, Jeff Earickson <jaearick at gmail.com>
> wrote:
> > >
> > > John,
> > >
> > > "open Gnucash.app" via command-line gives the same error code 1 in
> system.log, nothing else happens.
> > >
> > > I had to hunt for a gnucash.trace file by walking the root directory
> with find.  Finally found something in
> /System/Volumes/data/private/var/folders/(other stuff)/gnucash.trace.  I
> zeroed out the tile via "cat /dev/null > gnucash.trace" then started
> clicking and trying to open the app via command-line.  Not a single byte
> went to this file.  Just the errcode 1 to system.log.
> > >
> > > Then I tried via the commond-line, running the executable:
> > >
> > > cd /Applications/Gnucash/Gnucash.app/Contents/MacOS
> > > ./Gnucash --debug --extra --logto /tmp/gnucash.trace
> > >
> > > The application opened up, wanted me to create a new account, I
> clicked thru the "next" buttons to do so, and then it crashed.  I realize
> this may be a different problem than the "fail to open" issue, but the
> latter problem refuses to cough up a tracefile anyplace.  See attached.
> > >
> > > Thanks,
> > > Jeff Earickson
> > >
> > >
> > > On Sun, Jun 21, 2020 at 11:02 PM John Ralls <jralls at ceridwen.us>
> wrote:
> > > And I presume no crash report since it seems to be exiting with an
> error code rather than crashing.
> > >
> > > Is there anything in the trace file (
> https://wiki.gnucash.org/wiki/Tracefile)? Does it open if you do
> > >   open Gnucash.app
> > > from the command line?
> > >
> > > Regards,
> > > John Ralls
> > >
> > >
> > >
> > > > On Jun 21, 2020, at 5:18 PM, Jeff Earickson <jaearick at gmail.com>
> wrote:
> > > >
> > > > John,
> > > >
> > > > My System Preferences is (and was) as you recommend, and has been
> for a while.  I've seen this behavior with programs before, including
> Gnucash, where it flops on the first launch but works thereafter.  So, I
> tried this "jiggle the handle" approach here.  No go in this case.
> > > >
> > > > Gnucash 3.906 launches flawlessly via command-lien, but coughs up
> the err code 1 in system.log via clicking every time.  No love from it in
> this corner.  :(
> > > >
> > > > Jeff Earickson
> > > >
> > > > On Sun, Jun 21, 2020 at 7:57 PM John Ralls <jralls at ceridwen.us>
> wrote:
> > > >
> > > >
> > > > > On Jun 21, 2020, at 2:35 PM, Jeff Earickson <jaearick at gmail.com>
> wrote:
> > > > >
> > > > > Releases 3.905-1 and previous 3.9x releases
> > > > >
> > > > > OS: MacOS 10.15.5 (Catalina) MacBook Pro and Mac Mini hardwares
> > > > >
> > > > > System log says (/var/log/system.log):
> > > > >
> > > > > *Jun 21 17:15:55 rongovia com.apple.xpc.launchd[1]
> > > > > (com.apple.xpc.launchd.oneshot.0x10000001.Gnucash[602]): Service
> exited
> > > > > with abnormal code: 1*
> > > > >
> > > > >
> > > > > (could not find other references to Gnucash in any other syslogs)
> > > > >
> > > > > The problem: When you click on the application icon to launch
> Gnucash, you
> > > > > get the "verifying Gnucash" scrollbar, then -- nothing.  Checking
> the
> > > > > syslogs, you see the message above.  This is true when the program
> is
> > > > > installed in /Applications, or clicked on directly from the
> mounted volume
> > > > > from the dmg.
> > > > >
> > > > > However, the program will start up correctly if you open a
> terminal window
> > > > > and launch it via command-line, ie
> > > > >
> > > > > cd /Applications/GnucashGnucash.app/Contents/MacOS
> > > > > ./Gnucash
> > > > >
> > > > > I get:
> > > > >
> > > > > *rongovia:MacOS jaearick$ ./Gnucash*
> > > > >
> > > > > *Application Path
> > > > > /Applications/Gnucash/Gnucash.app/Contents/MacOS/./Gnucash*
> > > > >
> > > > >
> > > > > *(process:878): gnc.gui-**WARNING** **: **17:30:10.516**:
> > > > > [mac_set_languages()] Language list: en:en_US:C*
> > > > >
> > > > >
> > > > > and the splash screen and everything else appears normally.
> > > > >
> > > > >
> > > > > I googled about this topic, and it has appeared in the past, but I
> did not
> > > > > find an actual fix to the problem.
> > > > >
> > > > >
> > > > > FYI, before this turns into a real 4.0 release.
> > > >
> > > > This is pretty common, the verification blocks the launch. It
> generally starts right up on the second and subsequent launch attempts, as
> it did for me just now. Do make sure that you have "App Store and
> identified developers" checked in System Preferences>Security &
> Privacy>General under Allow apps downloaded from:.
> > > >
> > > > Regards,
> > > > John Ralls
> > > >
> > > >
> > > >
> > > > --
> > > > --- Jeff Earickson
> > >
> > >
> > >
> > > --
> > > --- Jeff Earickson
> > > <gnucash.trace>
> >
> >
> >
> > --
> > --- Jeff Earickson
> > <gnucash.trace>
>
>

-- 
--- Jeff Earickson
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