Unable to run GnuCash 2.2.1 on Windows -- Need assistance

[William C. Fellows]

Forrest Sedgwick's suggestion worked brilliantly.

Does anyone, however, have advice on getting the online price retrieval installation to work? I get an error message that usable perl is not found...

Forrest Sedgwick <fsedgwic at berkeley.edu> wrote: Mike Merrick wrote:
> I'm new to GnuCash and have just downloaded and installed GnuCash 2.2.1 on Wondows XP. When I run the application, an hourglass icon momentarily displays, but nothing else happens.
>
> I've checked in taskmanager (and also processexplorer) and I can clearly see the following apps running:
> D:/usr/gnucash/libexec\gconfd-2.exe 5
> D:/usr/gnucash\bin\gconfd-2.exe 5
> gnucash-bin
>
> The application never actually renders to the screen. I'm not sure what I've done incorrectly or where next to look for the solution, any help would be appreciated.
>
> System is installed:
> Windows XP
> GTK+ 2.10.13
> GnuCash 2.2.1
>
>
> Thanks.
>   
Hi Mike,

I was having the same problem initially as well, and I was having it in 
earlier versions of Gnucash.  However, in my case, the processes would 
just appear for a short amount of time and then terminate, so I don't 
know if this fix will help you or not. 

Check and make sure that you can open the following folders:
...\Documents and Settings\user\.gnucash
...\Documents and Settings\user\.gnome2
...\Documents and Settings\user\.gnome2_private
...\Documents and Settings\user\.gconf
...\Documents and Settings\user\.gconfd

It's OK if only the .gnucash folder exists, see below.  If you get an 
"Access Denied" message when you try to open one of these folders, then 
maybe this fix will help you.  Enable Simple File Sharing by clicking on 
"tools", "folder options", "view" tab, then check "Use Simple File 
Sharing" (you can uncheck afterwards if you don't like Simple File 
Sharing).  Right click on .gnucash, click properties, sharing tab, and 
make sure "Make this folder private" is CHECKED.

If you have the other folders, do this for them as well.  If you don't 
have the other folders, then run Gnucash again.  It will create .gnome 
and .gnome2 and then fail.  Fix the permissions on those, and run 
Gnucash a third time.  The program should run OK, but it will create the 
last two folders with incorrect permissions.  Fix the permissions on 
.gconf and .gconfd.

Hope this helps,
-Forrest
_______________________________________________
gnucash-user mailing list
gnucash-user at gnucash.org
https://lists.gnucash.org/mailman/listinfo/gnucash-user
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.



William C. Fellows
18 / 22 rue Dijla, Résidence Dijla 4éme étage Appartement n° 43
Racine
Casablanca, Morocco
email: william.fellows at jhu.edu 
Skype: sifalouz
cell: +212 (0) 62 86 94 16
fax: +212 (0) 22 27 75 45
US landline: +1 518 632-4578