Tax Information Dialog comment

[Derek Atkins]

Ahh, now I see.

Okay, here's the skivvy.  Your mail gets sent by "yourhostingaccount.com",
and in fact the address you send looks something like:
  SRS0=DU8GHa=TG=havendale.net=thomaspeterson at yourhostingaccount.com

Well, the anti-spam sender-verify system on the server tries to
verify this address, but yourhostingaccount.com closes the connection
when it receives a RSET.  So what happens is that the sender-verify
tries to send to a bogus address, gets a failure, then tries to
reset the connection to try the real address, but your hosting service
hangs up on the gnucash server when it tries that reset.

So... the bug is on your hosting server.  It doesn't follow the
Internet Mail Standards RFC822 and RFC2822, which is why you can't
send mail.  I'd complain to your service provider and tell them
that according to RFC2822 they are not allowed to hang up on RSET
and they are violating the standards by doing so.

I'm afraid I cannot help you from my side.

Good Luck,

-derek

"Thomas Peterson" <thomas.tap.peterson at gmail.com> writes:

> I found nothing informative when I previously searched on RSET. It doesn't
> appear to be blacklisted per http://whois.domaintools.com/65.254.254.34. Here
> is the bounced message. Thanks for your help.
>
> -------- Original Message --------
> Subject:     Mail delivery failed: returning message to sender
> Date:     Thu, 21 Feb 2008 05:42:38 -0500
> From:     Mail Delivery System <Mailer-Daemon at yourhostingaccount.com>
> To:     thomaspeterson at havendale.net
>
> This message was created automatically by mail delivery software.
>
> A message that you sent could not be delivered to one or more of its
> recipients. This is a permanent error. The following address(es) failed:
>
>   gnucash-user at gnucash.org
>     SMTP error from remote mail server after MAIL FROM:<SRS0=UyxYY+=TK=
> havendale.net=thomaspeterson at yourhostingaccount.com> SIZE=3506:
>     host lists.gnucash.org [204.107.200.65]: 450 4.7.1 <SRS0=UyxYY+=TK=
> havendale.net=thomaspeterson at yourhostingaccount.com>... MX 10 '
> mail.yourhostingaccount.com.' [65.254.254.56] for <SRS0=UyxYY+=TK=
> havendale.net=thomaspeterson at yourhostingaccount.com> did not accept RSET:
>     retry timeout exceeded
>
> ------ This is a copy of the message's headers. ------
>
> Return-path: <thomaspeterson at havendale.net>
> Received: from mailscan11.yourhostingaccount.com ([10.1.15.11] helo=
> mailscan11.yourhostingaccount.com)
>     by mailout09.yourhostingaccount.com with esmtp (Exim)
>     id 1JRPua-0001Et-0X
>     for gnucash-user at gnucash.org; Tue, 19 Feb 2008 05:41:20 -0500
> Received: from impout02.yourhostingaccount.com ([10.1.55.2] helo=
> impout02.yourhostingaccount.com)
>     by mailscan11.yourhostingaccount.com with esmtp (Exim)
>     id 1JRPuZ-0000vv-ST
>     for gnucash-user at gnucash.org; Tue, 19 Feb 2008 05:41:19 -0500
> Received: from authsmtp03.yourhostingaccount.com ([10.1.18.3])
>     by impout02.yourhostingaccount.com with NO UCE
>     id rNhK1Y00203yUm20000000; Tue, 19 Feb 2008 05:41:19 -0500
> X-EN-OrigOutIP: 10.1.18.3
> X-EN-IMPSID: rNhK1Y00203yUm20000000
> Received: from 63-231-149-119.mpls.qwest.net ([63.231.149.119] helo=[10.0.0.3
> ])
>     by authsmtp03.yourhostingaccount.com with esmtpsa (TLSv1:AES256-SHA:256)
>     (Exim)
>     id 1JRPuZ-0007O6-JW
>     for gnucash-user at gnucash.org; Tue, 19 Feb 2008 05:41:19 -0500
> Message-ID: <47BAB26D.5040009 at havendale.net>
> Date: Tue, 19 Feb 2008 04:41:49 -0600
> From: Thomas Peterson <thomaspeterson at havendale.net>
> User-Agent: Thunderbird 2.0.0.9 (Windows/20071031)
> MIME-Version: 1.0
> To: gnucash-user at gnucash.org
> Subject: Tax Information Dialog comment
> Content-Type: text/plain; charset=ISO-8859-1; format=flowed
> Content-Transfer-Encoding: 7bit
> X-EN-UserInfo:
> 014df173a0ec33b6f27856d4c99bae8f:6519a61055ec732d650811a9bb43f50b
> X-EN-AuthUser: thomaspeterson at havendale.net
> Sender:  Thomas Peterson <thomaspeterson at havendale.net>
> X-EN-OrigIP: 63.231.149.119
> X-EN-OrigHost: 63-231-149-119.mpls.qwest.net
> X-EN-Class: impout
>
> On Thu, Feb 21, 2008 at 3:11 PM, Derek Atkins <warlord at mit.edu> wrote:
>
>     Quoting Thomas Peterson <thomas.tap.peterson at gmail.com>:
>    
>     > P.S. I had to create a gmail account to send this message because my
>     normal
>     > email would bounce with an RSET error message. Unfortunately mail to
>     > gnucash-user-owner at gnucash.org would bounce with the error message as
>     well.
>     > Does anyone know why?
>    
>     Possibly due to milter-sender trying to validate the address and
>     failing?  Or it came from a blacklisted IP?  I'd have to know more
>     information in order to look in the logs and see.
>    
>     > Please remember to CC this list on all your replies.
>     > You can do this by using Reply-To-List or Reply-All.
>    
>     -derek
>    
>     --
>           Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
>           Member, MIT Student Information Processing Board  (SIPB)
>           URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
>           warlord at MIT.EDU                        PGP key available
>

-- 
       Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
       Member, MIT Student Information Processing Board  (SIPB)
       URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
       warlord at MIT.EDU                        PGP key available