printing problem

[Gerry Thompson & Susan Phillips]

I can get around the printing problem by exporting my reports as HTML 
and then printing from the browser. Everything works out properly going 
that route.

I am running Windows XP Pro version 2002 SP2 and my printer is a HP 
Photosmart 1000. Note that if I print directly to the printer or I print 
directly to PDF I get the same result, reversed and upside down text.

It would be obviously simpler and quicker to go file-print but at least 
I can print.

Gerry Thompson
> 
> Message: 3
> Date: Wed, 02 Jan 2008 17:15:08 -0500
> From: Derek Atkins <warlord at MIT.EDU>
> Subject: Re: printing problem
> To: Kim_Wood <kim.wood at bigpond.net.au>
> Cc: gnucash-user at gnucash.org
> Message-ID: <sjm8x37nac3.fsf at pgpdev.ihtfp.org>
> Content-Type: text/plain; charset=us-ascii
> 
> Hi,
> 
> Kim_Wood <kim.wood at bigpond.net.au> writes:
> 
>> GNUCash team - I am also experiencing this problem, as probably are most
>> windows users.  If I could assist technically, I would.  I suggest that this
>> is likely to be a significant impediment to windows users.  I have certainly
>> not seen any other windows programs exhibit a similar problem in many years
>> of windows use.  I accept that it may not be a GNUCash source code problem -
>> but nevertheless, it impacts the GNUCash experience for windows user, and
>> therefore affects the uptake and acceptance of this fantastic piece of
>> software.
>>
>> I am aware of the HTML work around - but surely this printing issue is worth
>> a bit of investigation by one of the GNUCash guru's out there.  A strong
>> windows base for this software, ensures its availability for all of us for
>> many years to come.
>>
>> I am going to have a shot at bug fixing going forward - rather than just
>> being a user.
>>
>> This is not a rant, but just a plea for a major windows issue to get a bit
>> of priority with the development team.
> 
> Unfortuately the developers who work on windows cannot reproduce the
> problem.  It's not that we don't want to solve it, but we cannot
> reproduce it so therefore don't know where to start looking.  It
> doesn't happen with all windows users.  It doesn't happen with all
> printers.  There have been some work arounds proposed but it's still
> unclear which (if any) work.
> 
> The current theories are issues with GnomePrint/GtkPrint, which
> is a library we use but do not control.  Last I heard gnumeric
> also had similar problems.
> 
>> Please remember to CC this list on all your replies.
>> You can do this by using Reply-To-List or Reply-All.
> 
> -derek
>