Capital One Online banking changes

[Jeffery Seiffert]

Doug Laidlaw wrote:
> On Sat, 29 Aug 2009 06:12:42 am Jeffery Seiffert wrote:
>   
>> Capital One has change there online banking and though it sounded like
>> they were going to just change the bill paying stuff, but what they
>> changed also changed how they communicate with other programs. So in
>> short I can't download my transactions anymore.
>>
>> Has anyone else had this problem?
>>
>> And what does it take to make changes so that it works again?  Or am I
>> out of luck.
>>
>> What ever they did, Quicken, Money, and one other commercial program had
>> to be updated to work.
>>
>> Thanks,
>>
>> JefferyS
>>
>>
>>     
>
> Their demo says that their downloads are in .csv format, but Quicken etc. 
> users must download from *within* their program.  Downloading a file then 
> importing it won't work, apparently.  What that means in practice, other users 
> may know.
>
> Quicken has had a facility for doing something like that for a while, although 
> I never use it.  On the "Download Transactions" tab of my 2005 version, there 
> is a button "Set Up Download" (currently grayed out.)  Sometimes business 
> accounts can set up a direct link by special arrangement and for a fee, but I 
> doubt if that is what they mean.
>
> HTH,
>
> Doug.
>
>
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>   
Thanks for the reply Doug, but maybe I wasn't clear. I was having no
problems downloading the transactions through the bank service. But
about 4 or 5 days ago it stopped working. I never downloaded any files
and importing them. So the bank must have changed the way it
communicates with banking programs.

Thanks,

JefferyS