How do I issue a credit note?

[Mark Jenkins]

> GnuCash does not have credit notes per se.  The way to get GnuCash to do
> it is to run Process Payment, then change the account of the payment
> transaction from Checking to the Income account.

Also worth adding: the "payment" will show up on the printed invoice 
(the payment is applied against) if you enable show payments in that 
report. This gives you something you can send to the customer to show 
the credit note has been applied. The custom report can help with this too.

Mark