How to "close" an savings account?

[Colin Law]

On 10 August 2011 20:53, Henrik <henrik.soke at gmail.com> wrote:
> Hi guys,
>
> I would reply (I sent a private thank you note to Colin - I hope you've
> received it!),

Oops, sorry, yes you did.  Apologies.

> but the rules say "avoid small talk, such as "Thank you"...

If the rules say that then the rules is an ass.  How are readers who
find the thread via google for example to know that suggestions were
useful if there is no thank you.

Colin