How do I deal with customer non-payment?

[Robert Heller]

At Fri, 23 Dec 2011 17:39:07 +0800 Zhang_Weiwu <zhangweiwu at realss.com> wrote:

> 
> 于 2011年12月23日 17:17, Maf. King 写道:
> > I suggest that you process the payment normally, with funds showing in your 
> > Bank Account (or wherever is normal for you).
> >
> > Then from the Bank Account, edit the payment transaction to send some (or all) 
> > of the money to expense:BankFees or Expense:BadDebt 
> 
> Doing so, the 5% money will not show up on "Receivable Aging" report?

Yes.  You would have a 'complicated' split transaction in the bank
account, but the receivables account will have the full ammount -- the
Receivable Aging is generated from the receivables account, which in
this case will have the full amounts processed, so will be totally
balanced (no payments owed). The Bank Account will have the splits,
reflecting what really happened (with the bank fees and non-payment
coming from someplace other than your customers).

> 
> Thanks for answering!
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-- 
Robert Heller             -- 978-544-6933 / heller at deepsoft.com
Deepwoods Software        -- http://www.deepsoft.com/
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