App Crash

[James Porath]

I have a problem I can't find the answer to. I am running Vista. I would
like help on solving the issue. 

Version-2.4 r19971 bld 12-10-21 GnuCash could not obtain the lock for
file://C:\Users\James\Documents\James
<file:///C:\Users\James\Documents\James%20&%20Julie.gnucash> &
Julie.gnucash.

 

Problem signature:

  Problem Event Name:   APPCRASH

  Application Name:        gnucash.exe

  Application Version:      0.0.0.0

  Application Timestamp: 4d109449

  Fault Module Name:     libgncmod-engine.dll

  Fault Module Version:   0.0.0.0

  Fault Module Timestamp:       4d108cd6

  Exception Code:            c0000005

  Exception Offset:           00073d5e

  OS Version:                   6.0.6002.2.2.0.768.3

  Locale ID:                      1033

  Additional Information 1:        163d

  Additional Information 2:        75e448113137985b8d4f19c76152777e

  Additional Information 3:        fef6

  Additional Information 4:        c525b6e2467327c823064cfe80c203b0

 

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A " new" Gnu user

 

 

James