Bugzilla -- sort-of

Jean-David Beyer jeandavid8 at verizon.net
Mon Oct 3 14:58:32 EDT 2011


Colin Scott wrote:
> At last count, there were 279 unconfirmed bug reports in Bugzilla, 
> some of them dating back to 2008!  I infer from this that there is an
>  even larger number of unresolved bugs, dating back even further.
> 
[snip]

> At the moment there is in too many cases no indication at all even 
> that the bugs have been read, which discourages users from making bug
>  reports.  Worse, a user who reports a bug will usually hope that his
>  report will be acted upon within some reasonable timescale, and if 
> that is not to happen then he needs to be informed, so he can decide 
> whether or not he can live with the reported bug until it gets fixed 
> (assuming it ever does!)
> 
> This little diatribe is the result, in case you haven't guessed, of 
> sending some bug reports in the black hole that is bugzilla!
> 
My monotribe is a little different.

Gnucash crashes once in a while on me. I do not recall any other program
that does. I do frequent saves, so at worst I lose a transaction that I
must re-enter.

When it crashes, a pop-up box appears that offers to send a debugging
dump of some kind to the developers, and requests me to enter what I was
doing at the time. I used to do this, but when I commit the thing, an
additional pop-up box appears that says I must use a new version of
Gnome (I believe it is). In any case, I am not prepared to do that.

I am running Red Hat Enterprise Linux 5.7 at the moment and do not dare
replace the version of Gnome that comes with that distribution, that I
always keep up to date. So this feature is useless to me and to the
developers. It seems too bad that the the GnuCash tool that runs on a
particular distribution contains a debugging tool that does not run on
that distribution. This happened even when Red Hat Enterprise Linux was
the latest distribution from Red Hat.

-- 
  .~.  Jean-David Beyer          Registered Linux User 85642.
  /V\  PGP-Key: 9A2FC99A         Registered Machine   241939.
 /( )\ Shrewsbury, New Jersey    http://counter.li.org
 ^^-^^ 14:50:01 up 26 days, 18:37, 4 users, load average: 4.40, 4.37, 4.45


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