Can't run 2.4.10 (was: GnuCash 2.4.10 released)

[John Ralls]

On Feb 7, 2012, at 11:09 AM, Derek Atkins wrote:

> Dustin,
> 
> On Tue, February 7, 2012 1:29 pm, Dustin Henning wrote:
>> 
>> 
>> -----Original Message-----
>> From: John Layman [mailto:john.layman at laymanandlayman.com]
>> Sent: Tuesday, February 07, 2012 13:25
>> To: 'John Ralls'; The00Dustin at gmx.net
>> Cc: gnucash-user at lists.gnucash.org
>> Subject: RE: Can't run 2.4.10 (was: GnuCash 2.4.10 released)
>> 
>> I'm running 2.4.10 under XP SP3 and having no such problem.
>> 
>> 
>> 
>> 
>> 	In that case, maybe I should reboot?  I hate rebooting, my system
>> has been up for 54 days, 16 hours, and counting.  I am remote right now,
>> but
>> if I should try rebooting, let me know so that I can do so when the
>> opportunity arises.  Also, John Layman, are you running on XP Home?  I'm
>> on
>> XP Pro.  I don't know if that would make a difference or not.  I am also
>> running Pidgin and the gpg4win package, so it is possible that there is
>> some
>> other FOSS compatibility issue that wouldn't be typical.
> 
> Could you have an interaction between the Gtk libraries from Pidgin and
> the Gtk libraries from GnuCash?

That's entirely possible. We've already seen a similar problem with Guile and Lilypad.

Dustin, see if either Pidgin or gpg4win shows up in path, and if either does, remove it and try running gnucash again.

You might also look in the Event Log and see if there are any useful messages. When you get the "Application must be closed" box, is there a "details" button of any sort? The user who had the problem with Lilypad noticed that the error in the Event Log for his Gnucash crash referred to a library in his Lilypad folder.

Regards,
John Ralls