gnucash 2.4.9 crashes on Windows 7

Bostjan Vilfan bostjanv at alum.mit.edu
Fri Jan 27 04:24:27 EST 2012


> > Hello,
> > Thanks for your message. I think I tried uninstalling old version +
> > deleting corresponding directories + reinstalling new version, and it
> > did not work.  Today I repeated the exercise, and the result is the same.
> > I notice on the gnucash home page that there is a problem with version
> > 2.4.9 and it is in the process of being fixed. I hope that my problem
> > will disappear as well. For the moment I'm going to continue using the
> > program as administrator.
> 
> We'll have 2.4.10 out tomorrow, but the problem it addresses is cut and
> paste, not crashing. 
> 
> Can you revert to the previous version and successfully run Gnucash? If so,
> make sure that all of the pages except the chart of accounts are closed (so
> that you have only one tab), then try upgrading again.

  Tried and it didn't work.

> If that doesn't
> work, try renaming the .gnucash and .gconf folders in your home directory,
> then starting gnucash.

  Tried and it didn't work
 
> Last, I'm a bit concerned about the provenance of your 2.4.9 download,
> because a release version shouldn't be displaying the development warning.
> Did you download it from the link on www.gnucash.org (which points to our
> files area at gnucash.sourceforge.net)?

  That is really puzzling. I repeated the download today from the link at
  http://www.gnucash.org/. I reinstalled 2.4.9 and repeated the
  "gnucash --debug > gnucash.txt" command, and obtained the same  result
  as described in my first post.

> 
> Regards,
> John Ralls

Regards,
bostjanv


More information about the gnucash-user mailing list