Posting Invoice Problem

Maf. King maf at chilwell.net
Thu Jun 7 05:47:09 EDT 2012


On Wed 6 June 12 18:40:23 Samantha Jenkins wrote:
> Hi,
> 
> I am currently using version 2.4.10 and when I complete the creation of my
> invoice I attempt to post the invoice to Accounts Receivable. It brings me
> to the Question dialogue box, which is good. However the "Post to Account"
> drop down menu is greyed out. My only option is to create a new account. So
> I tried that and it still will not allow me to post the invoice. Any ideas?


Hi Sam,

Check that the A/R account is of type "Accounts Receivable", also check that 
the account, customer and invoice currency are all the same (GBP, USD, 
whatever, each has a setting, and they have to match!)

HTH,
Maf.



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