negative invoice value / repayment

[tereque]

hm, got no feedback on this (returining a part of a received payment to 
a customer) yet. I would think this being not such an extraordinary 
transaction/situation, so I guess there should be a way to handle this? 
The solution should be inside the 
'post-invoice/pay-invoice/acc-receivable' logic though. Otherwise it 
messes up the whole beauty of that I suppose

On 04/02/2013 20:48, tereque wrote:
> hi,
>
> I have issued an invoice to a customer who has paid the full amount. It
> has turned out that a part of this order can not be delivered, so I have
> to return a certain amount of this payment back and issue a new invoice
> which in the end shows a negative amount.
>
> problem 1: gnucash does not allow a negative invoice amount
> problem2: how do I have to do a payback
>
> I have posted an invoice to a a/r account and paid that invoice using
> the 'pay invoice' function
>
> any advices how to handle such a situation?
>
> many thanks as always ... Bela