total newbie - did something dumb - please help

Liz edodd at billiau.net
Mon Apr 21 17:53:34 EDT 2014


On Mon, 21 Apr 2014 11:55:17 -0400
Derek Atkins <warlord at MIT.EDU> wrote:

> Hi,
> 
> Roberta Actor-Thomas <roberta.actorthomas at gmail.com> writes:
> 
> > I was in a hurry and didn't read enough of the guide before I
> > started. I created sales which appeared in AR. However I didn't
> > create the customer until a day later. Now when I enter the
> > payment, it doubles the amount owed so it looks like sales in that
> > amount were made twice. I have been trying to get rid of my first
> > invoice and can't do that and it's appearing twice in the AR
> > account.
> 
> Alas, the only way you can fix it is by reverting to a backup file
> from before you created the erroneous transaction.  (Either that or
> you need to manually delete the transaction from the XML data
> manually, but we don't recommend hand-editing your data file,
> especially without making good backups first).
> 
> Sorry,
> 
> > Please remember to CC this list on all your replies.
> > You can do this by using Reply-To-List or Reply-All.
> 
> -derek
> 

Try unposting the invoice and reusing it later. Change the customer,
amounts, etc, resave and repost.
You are stuck with the invoice number, but for now change the amounts
to zero.

Liz


More information about the gnucash-user mailing list