Windows 7 x64 problem with account tree expand/collapse GUI

[Carey Garrenton]

Thanks John.

I'm curious to know why the same gtk functions don't exhibit the problem 
with Windows Vista or XP?

Carey

On 8/23/2014 10:30 PM, John Ralls wrote:
> On Aug 23, 2014, at 2:00 PM, Carey Garrenton <ctgarrenton at embarqmail.com> wrote:
>
>> I've been using GnuCash successfully for several years on a Windows XP 32-bit PC.  I've recently tried to move to a new(er) Dell Inspiron 1545 PC running Windows 7 x64.  I've installed GnuCash version 2.6.3 and copied my gnucash data file to the new system. All appeared to go without any problems and the app starts and reads the data file without errors.  As far as I have tested, the (simplistic) operations that I've used work as expected.
>>
>> The problem I'm having relates to the expand/collapse operation of the account tab tree.  When first opened, if I move the pointer over an account tree triangle, the triangle turns black (as expected). Then, if I left-click, it turns white, rotates, and the tree below expands/collapses (as expected).  However, the triangle remains white (I expected it to turn black again as long as the pointer is still over it).  Moving the pointer around in the window and then back to any of the triangles does not cause any triangle to turn black, and left-clicking a white triangle "selects" the line rather than expanding/collapsing the tree.
>>
>> The only way to "re-arm" the expand/collapse function is to either move the pointer completely outside of the GnuCash window then back to a triangle, or to click somewhere away from the triangle(s).
>>
>> Other applications that do similar operations have no such problems.
>>
>> I've checked and updated the Alps touchpad driver file, and have tried using a USB mouse in place of the touchpad, but the problem symptoms do not change.
>>
>> I've uninstalled 2.6.3 and  installed version 2.4.15; but the symptoms are the same, so I've gone back to 2.6.3.
>>
>> I've installed version 2.6.3 on another PC running Windows Vista 32-bit, and it does not have this problem.
>>
>> Suspecting that this may be a library compatibility issue with the Windows base libraries, I've checked the versions of several that I thought might be involved.  The versions I'm using are as follows:
>>
>> Library
>> 	Version
>> msvcrt.dll
>> 	7.0.7601.17744
>> gdi32.dll
>> 	6.1.7601.18539
>> user32.dll
>> 	6.1.7601.17514
>> comctl32.dll
>> 	5.82.7601.18201
>>
>>
>> I've checked the Bugzilla bug list as well as this GnuCash user email list, but can find no one else reporting these symptoms.  This is not a show-stopper issue, but is very annoying to me and indicates that something is broken (at least in my system).
> This is a well-known and longstanding bug in Gtk; it affects Macs as well. Until we migrate GnuCash to another GUI toolkit I'm afraid there's nothing we can do about it.
>
> Regards,
> John Ralls
>
>