Online Banking Change - "Chase UID"
eshield07-ns at yahoo.com
eshield07-ns at yahoo.com
Sat Dec 5 12:59:16 EST 2015
Yes, just saw that. Fixed.
Thanks
--------------------------------------------
On Sat, 12/5/15, John Ralls <jralls at ceridwen.us> wrote:
Subject: Re: Online Banking Change - "Chase UID"
To: eshield07-ns at yahoo.com
Cc: gnucash-user at gnucash.org
Date: Saturday, December 5, 2015, 12:10 PM
>
On Dec 5, 2015, at 8:28 AM, <eshield07-ns at yahoo.com>
<eshield07-ns at yahoo.com>
wrote:
>
> I have
used GNUCash for years, and I have been able to sync data
with Chase up until the past 2 weeks. Basically the message
I get back is that the Sign In is invalid. I tried
changing my Chase password, but that didn't work. Then
I deleted and tried recreating my Online Banking setup.
Now when I get to the step where you retrieve account list,
it again says that the Sign In is invalid.
>
> Below is the message
from AQBanking Setup:
> 11:07:56 Sending
request...
> 11:07:56 Using old SSL
preparation code.
> 11:07:57 TLS:
SSL-Ciphers negotiated: TLS1.2:RSA-AES-128-CBC:SHA256
> 11:07:57 TLS: Warning - The server has
chosen unsafe SSL-Ciphers!
> 11:07:57
Waiting for response...
> 11:07:57
Parsing response...
> 11:07:57 Parsing
response
> 11:07:57 Status for signon
request: Code 15510, severity "ERROR"
> 11:07:57 Status for account info request:
Signon invalid (Code 15500, severity "ERROR")
> The user cannot signon because he or she
entered an invalid user ID or password.
>
11:07:57 Operation finished, you can now close this
window.
>
> I then
remembered that I received a message from Chase on November
23, 2015 that referred to PFM software. Here is the
message:
> - For continued access to your
account, we will ask you to confirm your identity -
>
> Dear Chase Online
Customer:
> The privacy and security of
your financial information are very important to us.
> The first time you access your accounts
after November 25 using Personal Financial Management (PFM)
software such as Quicken® or QuickBooks® we will ask you
to confirm your identity.
> We'll
send instructions to your Chase OnlineSM Inbox in the Secure
Message Center upon login to your PFM software. You will
need to sign in to chase.com on your computer to view the
instructions and complete the steps.
> If
you do not take action by February 15, 2016, you will not be
able to access your accounts with your PFM software until
this has been completed.
> We're
here to help
> If you have questions,
please call us anytime at 1-877-CHASEPC (1-877-242-7372).
> Thanks for choosing Chase.
>
> I called Chase and
let them know that I did not get the instructions emailed to
me. They said I needed to enter the "Client UID"
from GNUCash. I told them I did not have one. They said
in order for the instructions to be emailed that I would
need to enter a client UID generated by GNUCash.
>
> They said they would
have a senior tech support person call me next week.
>
> I am wondering if
anyone else has encountered this problem, and how they fixed
it.
>
Yes, this has been discussed here for over a
week and Dave Reiser found the solution just yesterday: http://lists.gnucash.org/pipermail/gnucash-user/2015-December/062992.html
Regards,
John
Ralls
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