Online Banking Change - "Chase UID"

eshield07-ns at yahoo.com eshield07-ns at yahoo.com
Sat Dec 5 12:59:16 EST 2015


Yes, just saw that. Fixed.
Thanks
--------------------------------------------
On Sat, 12/5/15, John Ralls <jralls at ceridwen.us> wrote:

 Subject: Re: Online Banking Change - "Chase UID"
 To: eshield07-ns at yahoo.com
 Cc: gnucash-user at gnucash.org
 Date: Saturday, December 5, 2015, 12:10 PM
 
 
 >
 On Dec 5, 2015, at 8:28 AM, <eshield07-ns at yahoo.com>
 <eshield07-ns at yahoo.com>
 wrote:
 > 
 > I have
 used GNUCash for years, and I have been able to sync data
 with Chase up until the past 2 weeks. Basically the message
 I get back is that the Sign In is invalid.  I tried
 changing my Chase password, but that didn't work.  Then
 I deleted and tried recreating my Online Banking setup. 
 Now when I get to the step where you retrieve account list,
 it again says that the Sign In is invalid.
 > 
 > Below is the message
 from AQBanking Setup:
 > 11:07:56 Sending
 request...
 > 11:07:56 Using old SSL
 preparation code.
 > 11:07:57 TLS:
 SSL-Ciphers negotiated: TLS1.2:RSA-AES-128-CBC:SHA256
 > 11:07:57 TLS: Warning - The server has
 chosen unsafe SSL-Ciphers!
 > 11:07:57
 Waiting for response...
 > 11:07:57
 Parsing response...
 > 11:07:57 Parsing
 response
 > 11:07:57 Status for signon
 request: Code 15510, severity "ERROR"
 > 11:07:57 Status for account info request:
 Signon invalid (Code 15500, severity "ERROR")
 > The user cannot signon because he or she
 entered an invalid user ID or password.
 >
 11:07:57 Operation finished, you can now close this
 window.
 > 
 > I then
 remembered that I received a message from Chase on November
 23, 2015 that referred to PFM software.  Here is the
 message:
 > - For continued access to your
 account, we will ask you to confirm your identity - 
 > 
 > Dear Chase Online
 Customer:
 > The privacy and security of
 your financial information are very important to us.
 > The first time you access your accounts
 after November 25 using Personal Financial Management (PFM)
 software such as Quicken® or QuickBooks® we will ask you
 to confirm your identity. 
 > We'll
 send instructions to your Chase OnlineSM Inbox in the Secure
 Message Center upon login to your PFM software. You will
 need to sign in to chase.com on your computer to view the
 instructions and complete the steps.
 > If
 you do not take action by February 15, 2016, you will not be
 able to access your accounts with your PFM software until
 this has been completed. 
 > We're
 here to help
 > If you have questions,
 please call us anytime at 1-877-CHASEPC (1-877-242-7372).
 
 > Thanks for choosing Chase. 
 > 
 > I called Chase and
 let them know that I did not get the instructions emailed to
 me.  They said I needed to enter the "Client UID"
 from GNUCash.  I told them I did not have one.  They said
 in order for the instructions to be emailed that I would
 need to enter a client UID generated by GNUCash.
 > 
 > They said they would
 have a senior tech support person call me next week.  
 > 
 > I am wondering if
 anyone else has encountered this problem, and how they fixed
 it.
 > 
 
 Yes, this has been discussed here for over a
 week and Dave Reiser found the solution just yesterday: http://lists.gnucash.org/pipermail/gnucash-user/2015-December/062992.html
 
 Regards,
 John
 Ralls



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