Transaction entry problem

Ron Shook shepvideo at aol.com
Wed Jul 8 17:55:04 EDT 2015


Dear Geert,

I just want to take a moment to Thank you and others for straightening me out on my original issue.  This got us going again, only to hit other impenetrable walls, but I will save that for another e-mail.  My mea culpa is that I definitely didn't do my due diligence of learning before starting on GC and turning things over to the person I was trying to help.  I've since caught up as best I can.  On to something Gnu and thanks again for your patience.  My adivce to a Newbie starting in with GC is to take the time to go through the tutorials.  It won't teach you everything by a long shot, but is essential to getting anywhere in reasonably good order.  Setting up your chart of accounts in such a way that it will serve you well into the future is particularly important.


Ron Shook



-----Original Message-----
From: Geert Janssens <geert.gnucash at kobaltwit.be>
To: gnucash-user <gnucash-user at gnucash.org>
Cc: alex.aycinena <alex.aycinena at gmail.com>
Sent: Wed, Jun 17, 2015 2:11 am
Subject: Re: Transaction entry problem


Ron,

I got your file in good order. I'm happy to tell you there's no

mysterious bug :D

The account in question had a filter applied to it to
only show 
transactions between Jan 1st, 2014 and Dec 31st, 2014. And you had

chosen to save this filter.

To fix:
- Open the account register for
"Utilities:Electricity"
- The go to View->Filter by...
- Change the selection
in the Date tab to "Show all"
- Double check "Save Filter" is ticked
- Click
Ok

Hopefully this will get you going again :)

Regards,

Geert

On
Tuesday 16 June 2015 09:47:19 Geert Janssens wrote:
> Ron,
> 
> Don't give up
just yet. As Alex already said it's probably something
> obvious but hard to
figure out based on your description.
> 
> Are you willing to send me your
book in private ? Sometimes it's much
> easier to look at it than describing
it.
> 
> Regards,
> 
> Geert
> 
> On Sunday 14 June 2015 14:26:13 Ron
Shook wrote:
> > Hi Geert,
> > 
> > 
> > I was already on 2.6.6 and running
check & repair didn't do a thing
> > for me.  I cannot see all of the
transactions in an account no
> > matter
> > how I set the preference for
showing transactions.  I tried using
> > both 0 and 500 for the number of
transactions showing and it still
> > shows me just the transactions that it
wants to.  The only way to
> > see
> > all the transactions is to run a report
on the account, but I can't
> > edit the transactions from a report,
Right???
> > 
> > 
> > Lordy, the frustration is growing.  I'm going to have
to dump this
> > program.
> > 
> > 
> > Thanks for trying,
> > 
> > 
> >
Ron Shook
> > 
> > 
> > 
> > -----Original Message-----
> > From: Geert
Janssens <geert.gnucash at kobaltwit.be>
> > To: gnucash-user
<gnucash-user at gnucash.org>
> > Cc: Ron Shook <shepvideo at aol.com>;
alex.aycinena
> > <alex.aycinena at gmail.com> Sent: Sat, Jun 13, 2015 3:04 am
>
> Subject: Re: Transaction entry problem
> > 
> > 
> > Ron,
> > 
> > Which
version of gnucash are you using ?
> > 
> > There were a couple of
> >
releases early in the 2.6 series which hid
> > single-split transactions. If
you
> > happen to use one of those you may
> > want to upgrade to gnucash
2.6.6 and
> > optionally run check & repair.
> > 
> > Regards,
> > 
> >
Geert
> > 
> > On Friday 12 June 2015
> > 
> > 16:22:24 Ron Shook wrote:
>
> > Alex & Tommy,
> > > 
> > > 
> > > Thanks for responding on
> > 
> >
this.  I can't get on the computer that I'm
> > 
> > > experiencing the
problem with at
> > 
> > will, which is why I haven't
> > 
> > > responded
sooner.  I am, unfortunately, still
> > 
> > just as mystified.
> > 
> > >
It's still a transaction entry problem and I'm
> > 
> > hoping that I will
say
> > 
> > > something that will cue you in or perhaps you could
> > 
> >
ask me a question
> > 
> > > that will help or send me in the right
direction.
> > > 
> > > 
> > > 
> > > I've been working from the chart of
accounts, double clicking on
> > > the
> > 
> > account that I want to work
on, and deleting, changing or entering
> > 
> > > new
> > 
> > entries.  My
problem is as explained before, the nutsiest part of
> > 
> > > it being
> >

> > that opening the problem accounts (Utilites: Electricity &
> > 
> > >
Utilities: Natural
> > 
> > Gas-Oil) show me limited transactions which I
> >

> > > cannot add to, however they are
> > 
> > being added but don't show
up.  I
> > 
> > > went to GC preferences: register defaults
> > 
> > and set
the counter to 0,
> > 
> > > which seems to be what it takes to see
everything,
> > 
> > yet I don't see
> > 
> > > everything.  The problem is
not their dates because they are
> > 
> > later
> > 
> > > dates than those
that do show.  When I do a transaction report on
> > 
> > either of these
accounts, they show everything including the
> > 
> > > additions that
> >

> > aren't showing up in the chart of accounts, so I have
> > 
> > > a
number of duplicate
> > 
> > transactions, but can't find them outside of a
>
> 
> > > report to delete the extras
> > 
> > and leave one instance that
will show in
> > 
> > > the account when accessed from the
> > 
> > chart of
acco! unts..
> > 
> > > Does this explain it better or can you ask me
> > 
>
> to tell you something
> > 
> > > that will provide a better explanation.  I
have done a
> > 
> > whole lot of
> > 
> > > reading in the Tutorial &
Concepts guide, not complete, but
> > 
> > focusing
> > 
> > > on the topics
that might give me an answer, but with no joy.  I
> > 
> > doubt
> > 
> > >
if it makes a difference, but I'm on Win 7Pro.  Might there be
> > > some
> >

> > sort of preference or property change that I am missing to get
> > 
> >
> everything to
> > 
> > show up in the CofA?
> > 
> > > Thanks so much
again,
> > > 
> > > 
> > > Ron Shook
> > > 
> > > 
> > > 
> > > 
> > >

> > > 
> > > 
> > > 
> > > -----Original Message-----
> > > From: Alex
Aycinena
> > 
> > <alex.aycinena at gmail.com>
> > 
> > > To: gnucash-user
<gnucash-user at gnucash.org>;
> > 
> > shepvideo
> > 
> > >
<shepvideo at aol.com> Sent: Tue, Jun 9, 2015 6:55 pm
> > 
> > > Subject: Re:
>
> Transaction entry problem
> > 
> > > ---------- Forwarded
> > 
> > message
----------
> > 
> > > From: Ron Shook <     shepvideo at aol.com>
> > 
> > >
To:
> > gnucash-user at gnucash.org,      shepvideo at aol.com
> > 
> > > Cc:
> >
> Date: Tue, 9 Jun 2015
> > 
> > 16:44:41 -0400
> > 
> > > Subject:
Transaction entry problem
> > > 
> > > New User:
> > >  I
> > 
> > must be
doing something or not doing something completely stupid,
> > 
> > > but I
have
> > 
> > a problem with transaction entry, that I can't for the
> > 
>
> > life of me solve, that
> > 
> > is driving me bonkers.
> > 
> > > 
Here's the situation:  Some transaction
> > 
> > entries for Utilities:
> > >
natural gas and Utilities: electric were posted to the
> > 
> > wrong
> > 
>
> > accounts, 3 or 4 to the opposite account in each account.  This
> > 
> >
happened on a transfer from Microsoft Money and was most certainly
> > 
> > >
posted
> > 
> > wrong in that accounting package.  I went into both nat gas
>
> 
> > > and electric
> > 
> > accounts and changed the wrong ones from
transfer to nat
> > 
> > > gas and electric
> > 
> > appropriately.  This
worked for the most part except
> > 
> > > for one transaction
> > 
> >
entered after the transfer which wasn't a
> > 
> > > transfer, which I changed
from nat
> > 
> > gas to electric, i.e.,, it was a
> > 
> > > mistake that
was made in Gnucash and didn't
> > 
> > originate in MS Money.
> > 
> > >
After I tried to change the entry from nat gas to
> > 
> > electric, it
> >

> > > stubbornly refused to take the change and stayed in nat gas.
> > 
> >
After
> > 
> > > trying numerous times to do this, I decided to delete the
>
> 
> > transaction
> > 
> > > from nat gas, and add it to electric.  After
deleting it from nat
> > 
> > gas
> > 
> > > and opening electric, I tried
to add the deleted item the! re.  I
> > > fill
> > 
> > out the new
transaction registry item, hit enter, and what I
> > 
> > > have just typed
>
> 
> > disappears and is not added to the electric account.
> > 
> > > Trying
to do this
> > 
> > numerous times has resulted in the same nothing
> > 
> >
> happening.  An anomaly that
> > 
> > happens when I fill out the new line
is
> > 
> > > that the correct amount for the debit
> > 
> > is entered
automatically each
> > 
> > > time, if that would help in determining what
>
> 
> > I'm doing wrong?
> > 
> > >  To make this even more confusing, when I
do a
> > 
> > transaction report on
> > 
> > > electric, every one of the
failed attempts to add the
> > 
> > new transaction
> > 
> > > entry shows
up on the transaction report as a separate item
> > 
> > making
> > 
> > >
for an insane amount for total electric, yet none of these failed
> > 
> >
items is shown when I double click and open up the electric account.
> > 
> >

> > 
> > Does anyone have any suggestions for all of this.  I'm about to
go
> > 
> > > elsewhere
> > 
> > for Accounting software.  Nothing has been
as simple and
> > 
> > > easy peasy since my
> > 
> > first accounting
software, Mac Money on an Apple
> > 
> > > II+.  I was really hoping
> > 
>
> that I could set up Gnucash to function as
> > 
> > > simply as possible as
a simple
> > 
> > cash accounting program for tax
> > 
> > > records, but
this is driving me up the
> > 
> > wall.
> > 
> > >  Thanks for anything
anyone can do to set me straight,
> > >  
> > >  
> > >  
> > >  Ron
Shook
> > >  
> > >  
> > >  
> > >  
> > >  
> > >  
> > >  Don't get
frustrated. You're doing
> > 
> > something wrong but it is unclear
> > 
> >
> what from your description. Someone
> > 
> > suggested going through the
>
> 
> > > tutorial & concepts guide, which is a good idea.
> > 
> > The fact
that you
> > 
> > > say that you have insane amounts for electric indicate
that
> > 
> > all the
> > 
> > > transactions you were entering where
actually being entered, you
> > 
> > just
> > 
> > > couldn't see them.
Which register were you entering them in? If
> > > you
> > 
> > use the
general ledger (or journal?) for data entry, that defaults
> > to
> > 
> > >
only
> > 
> > show recent transaction, although that default can be
changed.
> > 
> > > What dates
> > 
> > were they for? (If they are for a
date from long ago, when
> > 
> > > you hit the enter
> > 
> > key, they
seem to disappear because they are sorted
> > 
> > > by date and go off the
>
> 
> > top of the visible register). If you are in an
> > 
> > > expense
register and change
> > 
> > the expense account they do in fact
> > 
> > >
disappear from that register, but appear
> > 
> > in the new expense
register.
> > 
> > > Alex
> > 
> >
_______________________________________________
> > 
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> > 
> > gnucash-user at gnucash.org
> > 
> >
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> > 
> > > -----
> >
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> > 
> > remember to CC this list on all your replies.
> > 
> > >
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> > 
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> 
>
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