2.6.6 Crashes on Open on OS X 10.9.5
Brian Buchalter
bal711 at gmail.com
Sat Jun 6 18:56:13 EDT 2015
John,
This worked perfectly. Thank you for the quick and helpful response.
On Sat, Jun 6, 2015 at 10:41 AM, John Ralls <jralls at ceridwen.us> wrote:
>
> > On Jun 5, 2015, at 1:00 PM, Brian Buchalter <bal711 at gmail.com> wrote:
> >
> > Hello,
> >
> > I've been using GnuCash for more than a year now and very pleased. I'm
> > having a bit of trouble now though and not sure how to proceed.
> Everytime I
> > open the application it crashes. I'm using the latest release 2.6.6 on
> OS X
> > 10.9.5. Here's the crash report. I would greatly appreciate any
> > troubleshooting steps that could be advised.
> >
> > A bit more backstory too. I use Dropbox to sync my data GnuCash data
> files
> > between my Ubuntu 15.04 desktop and the OS X laptop. After upgrading to
> > 15.04 I had to also upgrade GnuCash and added the GetDeb PPA to run the
> latest
> > version <http://www.getdeb.net/software/gnucash>, which seems to match
> the
> > version number I have on OS X but I can see from the splash screens that
> > they are slightly different revisions. After upgrading, I also had to
> > take these
> > steps <http://ubuntuforums.org/showthread.php?t=2269163> to get the
> > application to behave on 15.04.
> >
> > I'm now traveling with my laptop (OS X only) and cannot access my data.
> > Please advise.
> >
> > Thank you,
> >
> > Brian
> >
> >
> > Process: Gnucash-bin [19437]
> > Path: /Applications/Gnucash.app/Contents/MacOS/Gnucash-bin
> > Identifier: org.gnucash.Gnucash
> > Version: 2.6.6 (2.6.6)
> > Code Type: X86 (Native)
> > Parent Process: launchd [275]
> > Responsible: Gnucash-bin [19437]
> > User ID: 501
> >
> > Date/Time: 2015-06-05 15:52:58.438 -0400
> > OS Version: Mac OS X 10.9.5 (13F1077)
> > Report Version: 11
> > Anonymous UUID: BDB8F707-631A-D1C6-0187-B9808A74E0B1
> >
> > Sleep/Wake UUID: 92959741-B724-49E4-86B4-547B535F0EAC
> >
> > Crashed Thread: 0 Dispatch queue: com.apple.main-thread
> >
> > Exception Type: EXC_BAD_ACCESS (SIGSEGV)
> > Exception Codes: KERN_INVALID_ADDRESS at 0x000000000e1dc000
> >
> > VM Regions Near 0xe1dc000:
> > MALLOC_LARGE 000000000e02a000-000000000e1dc000 [ 1736K]
> > rw-/rwx SM=PRV
> > -->
> > __TEXT 000000008fe92000-000000008fec5000 [ 204K]
> > r-x/rwx SM=COW /usr/lib/dyld
> >
> > Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
> > 0 libcairo.2.dylib 0x028a2550
> > _fill_xrgb32_lerp_opaque_spans + 144
> > 1 libcairo.2.dylib 0x028e611f
> > _cairo_tor_scan_converter_generate + 2639
> > 2 libcairo.2.dylib 0x028d7ecd composite_polygon + 253
> > 3 libcairo.2.dylib 0x028d8b14 clip_and_composite_polygon
> +
> > 356
> > 4 libcairo.2.dylib 0x028d7c73
> > _cairo_spans_compositor_stroke + 499
> > 5 libcairo.2.dylib 0x02896848 _cairo_compositor_stroke +
> 216
> > 6 libcairo.2.dylib 0x028a8d8e
> _cairo_image_surface_stroke +
> > 94
> > 7 libcairo.2.dylib 0x028dc3de _cairo_surface_stroke + 190
> > 8 libcairo.2.dylib 0x0289e704 _cairo_gstate_stroke + 484
> > 9 libcairo.2.dylib 0x028995ef
> _cairo_default_context_stroke
> > + 31
> > 10 libcairo.2.dylib 0x028912dc cairo_stroke + 28
> > 11 libwebkitgtk-1.0.0.dylib 0x00cb13c5
> > WebCore::shadowAndStrokeCurrentCairoPath(WebCore::GraphicsContext*) + 69
> > 12 libwebkitgtk-1.0.0.dylib 0x00cb2167
> > WebCore::GraphicsContext::strokePath(WebCore::Path const&) + 55
> > 13 libwebkitgtk-1.0.0.dylib 0x00637231
> > WebCore::CanvasRenderingContext2D::stroke() + 193
> > 14 libwebkitgtk-1.0.0.dylib 0x00a37583
> >
> WebCore::jsCanvasRenderingContext2DPrototypeFunctionStroke(JSC::ExecState*)
> > + 99
> > 15 ??? 0x0da1ac09 0 + 228699145
> > 16 libjavascriptcoregtk-1.0.0.dylib 0x02f3ce29
> > JSC::Interpreter::executeCall(JSC::ExecState*, JSC::JSObject*,
> > JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) +
> > 745
> > 17 libjavascriptcoregtk-1.0.0.dylib 0x02fab1ec
> JSC::call(JSC::ExecState*,
> > JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue,
> > JSC::ArgList const&) + 76
> > 18 libwebkitgtk-1.0.0.dylib 0x00483b5b
> > WebCore::JSEventListener::handleEvent(WebCore::ScriptExecutionContext*,
> > WebCore::Event*) + 891
> > 19 libwebkitgtk-1.0.0.dylib 0x0058c76f
> > WebCore::EventTarget::fireEventListeners(WebCore::Event*,
> > WebCore::EventTargetData*, WTF::Vector<WebCore::RegisteredEventListener,
> > 1ul>&) + 239
> > 20 libwebkitgtk-1.0.0.dylib 0x0058c7f4
> > WebCore::EventTarget::fireEventListeners(WebCore::Event*) + 68
> > 21 libwebkitgtk-1.0.0.dylib 0x00597529
> > WebCore::Node::handleLocalEvents(WebCore::Event*) + 73
> > 22 libwebkitgtk-1.0.0.dylib 0x00587ff0
> > WebCore::EventDispatcher::dispatchEvent(WTF::PassRefPtr<WebCore::Event>)
> +
> > 592
> > 23 libwebkitgtk-1.0.0.dylib 0x005875c9
> > WebCore::EventDispatchMediator::dispatchEvent(WebCore::EventDispatcher*)
> > const + 41
> > 24 libwebkitgtk-1.0.0.dylib 0x00587afa
> > WebCore::EventDispatcher::dispatchEvent(WebCore::Node*,
> > WTF::PassRefPtr<WebCore::EventDispatchMediator>) + 42
> > 25 libwebkitgtk-1.0.0.dylib 0x00594b5a
> > WebCore::Node::dispatchEvent(WTF::PassRefPtr<WebCore::Event>) + 58
> > 26 libwebkitgtk-1.0.0.dylib 0x0056ad1c
> > WebCore::Document::finishedParsing() + 156
> > 27 libwebkitgtk-1.0.0.dylib 0x0069d6bd
> > WebCore::HTMLTreeBuilder::finished() + 29
> > 28 libwebkitgtk-1.0.0.dylib 0x0068d52e
> > WebCore::HTMLDocumentParser::attemptToRunDeferredScriptsAndEnd() + 46
> > 29 libwebkitgtk-1.0.0.dylib 0x0068dcc3
> > WebCore::HTMLDocumentParser::prepareToStopParsing() + 83
> > 30 libwebkitgtk-1.0.0.dylib 0x0068d1d4
> > WebCore::HTMLDocumentParser::endIfDelayed() + 52
> > 31 libwebkitgtk-1.0.0.dylib 0x0068d9aa
> > WebCore::HTMLDocumentParser::resumeParsingAfterScriptExecution() + 58
> > 32 libwebkitgtk-1.0.0.dylib 0x0068da7c
> > WebCore::HTMLDocumentParser::notifyFinished(WebCore::CachedResource*) +
> 76
> > 33 libwebkitgtk-1.0.0.dylib 0x0068da2b non-virtual thunk to
> > WebCore::HTMLDocumentParser::notifyFinished(WebCore::CachedResource*) +
> 27
> > 34 libwebkitgtk-1.0.0.dylib 0x0070ce7c
> > WebCore::CachedResource::checkNotify() + 76
> > 35 libwebkitgtk-1.0.0.dylib 0x00712011
> > WebCore::CachedScript::data(WTF::PassRefPtr<WebCore::SharedBuffer>,
> bool) +
> > 97
> > 36 libwebkitgtk-1.0.0.dylib 0x007115e2
> >
> WebCore::CachedResourceRequest::didFinishLoading(WebCore::SubresourceLoader*,
> > double) + 146
> > 37 libwebkitgtk-1.0.0.dylib 0x00742d6b
> > WebCore::SubresourceLoader::didFinishLoading(double) + 59
> > 38 libwebkitgtk-1.0.0.dylib 0x0073e262
> > WebCore::ResourceLoader::didFinishLoading(WebCore::ResourceHandle*,
> double)
> > + 98
> > 39 libwebkitgtk-1.0.0.dylib 0x007f832f
> > WebCore::readCallback(_GObject*, _GAsyncResult*, void*) + 543
> > 40 libgio-2.0.0.dylib 0x029c12cf
> async_ready_callback_wrapper
> > + 47
> > 41 libgio-2.0.0.dylib 0x029e7f98 g_task_return_now + 40
> > 42 libgio-2.0.0.dylib 0x029e7fc1 complete_in_idle_cb + 17
> > 43 libglib-2.0.0.dylib 0x02b8bf1b g_idle_dispatch + 27
> > 44 libglib-2.0.0.dylib 0x02b8d9b5 g_main_context_dispatch +
> 261
> > 45 libglib-2.0.0.dylib 0x02b8f945 g_main_context_iterate + 453
> > 46 libglib-2.0.0.dylib 0x02b9095e g_main_loop_run + 286
> > 47 libgtk-quartz-2.0.0.dylib 0x023eb579 gtk_main + 185
> > 48 libgncmod-gnome-utils.dylib 0x002b3bda gnc_ui_start_event_loop + 74
> > 49 Gnucash-bin 0x0001470e inner_main + 1006
> > 50 libguile-2.0.22.dylib 0x01fc2439 invoke_main_func + 57
> > 51 libguile-2.0.22.dylib 0x01f974f2 c_body + 18
> > 52 libguile-2.0.22.dylib 0x02021a33 apply_catch_closure + 35
> > 53 libguile-2.0.22.dylib 0x01ffcbec apply_1 + 44
> > 54 libguile-2.0.22.dylib 0x02028b0f vm_regular_engine + 8959
> > 55 libguile-2.0.22.dylib 0x020267fb scm_c_vm_run + 123
> > 56 libguile-2.0.22.dylib 0x01fa0861 scm_call_4 + 65
> > 57 libguile-2.0.22.dylib 0x02022402 scm_c_catch + 258
> > 58 libguile-2.0.22.dylib 0x01f97b4e
> > scm_c_with_continuation_barrier + 158
> > 59 libguile-2.0.22.dylib 0x02020f8b with_guile_and_parent + 75
> > 60 libgc.1.dylib 0x022c26fd GC_call_with_stack_base + 29
> > 61 libguile-2.0.22.dylib 0x02021206 scm_with_guile + 54
> > 62 libguile-2.0.22.dylib 0x01fc23d9 scm_boot_guile + 57
> > 63 Gnucash-bin 0x00013554 main + 772
> > 64 Gnucash-bin 0x00013216 start + 54
>
>
> It looks like you’ve found a memory bug in Cairo, but knowing that doesn’t
> do you much good. The problem is in displaying a report, but it’s not
> possible to tell which one that might be. Since it’s crashing on open you
> must have closed GnuCash the last time with that report displayed.
>
> So to get running again you need to stop that report from opening on when
> you open the file: In ~/Library/Application Support/Gnucash/books/ you’ll
> find a file named the same as your data file + a .gcm suffix. That contains
> the display state
> of GnuCash for your data file: Window sizes, which registers and reports
> are open, and so on. Rename it, then restart GnuCash. That will stop
> GnuCash trying to open the misbehaving report.
>
> Regards,
> John Ralls
>
--
"Who is the happier man, he who has braved the storm of life and lived, or
he who has stayed securely on shore and merely existed?" - HST
"In the long run, you could die tomorrow." - LS
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