Deleting customers

Mart mart at bruulog.ee
Sun Jun 21 02:27:04 EDT 2015


There is no simple way to delete a invoice and same applies to customer.

http://wiki.gnucash.org/wiki/FAQ#Q:_How_can_I_delete_an_Invoice.2C_Customer.2C_Vendor.2C_or_Employee.3F

Mark it as Inactive and forget it. I have several invoices like that and 
I am not happy about it at all.

Maybe add word Delete to your clients/customers name?


On 21.06.2015 08:53, Christoph Holtermann wrote:
> Hello Geert,
>
> This question is a bit old, but still moving me.
> In gnucash I didn't find a way to change the owner of the invoice. If I unpost
> the invoice I only have the possibility to change the owners details but I
> couldn't find a way to change between owners. It's the same for the number
> of the invoice. Using the python bindings I can change both.
>
> regards,
>
> Christoph
>
> Am 16.11.2014 um 18:34 schrieb Geert Janssens:
>>
>> On Sunday 16 November 2014 18:26:43 Christoph Holtermann wrote:
>>
>>> Hello,
>>
>>>
>>
>>> Am 15.11.2014 um 09:01 schrieb AC:
>>
>>>> I was playing around with the business parts of GC just to see what
>>
>>>> they did (no need for that particular part of the application, just
>>
>>>> curiosity). Is it possible to delete a customer from the database?
>>
>>>> There's no obvious interface to do so.
>>
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>>
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>>
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>>
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>>
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>>>
>>
>>> That's a good question. I'd like to know that, too.
>>
>> I don't think this was ever implemented.
>>
>>
>>
>> I looked into deleting invoices once but eventually abandoned my effort. Without extreme precaution gnucash would crash each time.
>>
>>
>>
>>>
>>
>>> And I'd like to know how to decrement the new customer counter because
>>
>>> accidentally it is about 4000 now.
>>
>>>
>>
>>> Another question: Can I change the customer an invoice belongs to ?
>>
>>>
>>
>> Sure you can: unpost the invoice, edit the invoice, choose another customer, repost.
>>
>>
>>
>> There are some caveats though: the most straightforward one being that if you unpost a paid invoice it will become unpaid and the payment will be kept around as a pre-payment for the customer. After changing the invoice owner and reposting the payment will not be reassociated with the invoice. If the payment was meant for this new customer as well, you'll have to manually remove the old payment (and probably the accompanying lot link transaction if it exists) and redo the payment.
>>
>>
>>
>> I have no idea what happens if the old and new customer have a different default currency. That may complicate things.
>>
>>
>>
>> Geert
>>
>
>





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