Deleting customers

[Geert Janssens]

On Sunday 21 June 2015 07:53:39 Christoph Holtermann wrote:
> Hello Geert,
> 
> This question is a bit old, but still moving me.
> In gnucash I didn't find a way to change the owner of the invoice. If
> I unpost the invoice I only have the possibility to change the owners
> details but I couldn't find a way to change between owners. It's the
> same for the number of the invoice. Using the python bindings I can
> change both.
> 
You can do the same in gnucash. I agree the invoice window is misleading in this respect, 
because it lists the owner but no way to choose another one directly.

Instead you have to choose "Edit invoice" or something similar (I'm not at a computer with 
gnucash installed right now). There is also a toolbar button for it.

That will pop up the same window you saw when you created the invoice and will allow you 
to choose another owner.

Hth,

Geert

> regards,
> 
> Christoph
> 
> Am 16.11.2014 um 18:34 schrieb Geert Janssens:
> > On Sunday 16 November 2014 18:26:43 Christoph Holtermann wrote:
> > > Hello,
> > > 
> > > Am 15.11.2014 um 09:01 schrieb AC:
> > > > I was playing around with the business parts of GC just to see
> > > > what
> > > > 
> > > > they did (no need for that particular part of the application,
> > > > just
> > > > 
> > > > curiosity). Is it possible to delete a customer from the
> > > > database?
> > > > 
> > > > There's no obvious interface to do so.
> > > > 
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> > > > 
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> > > > 
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> > > > 
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> > > 
> > > That's a good question. I'd like to know that, too.
> > 
> > I don't think this was ever implemented.
> > 
> > 
> > 
> > I looked into deleting invoices once but eventually abandoned my
> > effort. Without extreme precaution gnucash would crash each time.> 
> > > And I'd like to know how to decrement the new customer counter
> > > because
> > > 
> > > accidentally it is about 4000 now.
> > > 
> > > 
> > > 
> > > Another question: Can I change the customer an invoice belongs to
> > > ?
> > 
> > Sure you can: unpost the invoice, edit the invoice, choose another
> > customer, repost.
> > 
> > 
> > 
> > There are some caveats though: the most straightforward one being
> > that if you unpost a paid invoice it will become unpaid and the
> > payment will be kept around as a pre-payment for the customer.
> > After changing the invoice owner and reposting the payment will not
> > be reassociated with the invoice. If the payment was meant for this
> > new customer as well, you'll have to manually remove the old
> > payment (and probably the accompanying lot link transaction if it
> > exists) and redo the payment.
> > 
> > 
> >