Tutorial and Concepts Guide closes

[Frank Saporito, M.D.]

On 03/30/2015 01:43 PM, Alex Aycinena wrote:
>
>
>     ---------- Forwarded message ----------
>     From: "Frank Saporito, M.D." <frank.saporito.md at gmail.com
>     <mailto:frank.saporito.md at gmail.com>>
>     To: Geert Janssens <geert.gnucash at kobaltwit.be
>     <mailto:geert.gnucash at kobaltwit.be>>
>     Cc: gnucash-user at gnucash.org <mailto:gnucash-user at gnucash.org>
>     Date: Mon, 30 Mar 2015 09:31:51 -0500
>     Subject: Re: Tutorial and Concepts Guide closes
>     On 03/30/2015 08:12 AM, Geert Janssens wrote:
>
>         On Sunday 29 March 2015 22:20:31 Frank Saporito, M.D. wrote:
>
>             David and Colin,
>
>             Thank you for responding to my inquiry and your thoughts. 
>             The Help
>             menu items Tutorial and Concepts Guide seems to open up
>             the links
>             fine.  But will close after about 10 seconds.
>
>             I have been able to figure out that Yelp (the Gnome help
>             viewer) is
>             being killed by signal 11 (SIGSEV). (whatever that means)
>
>             There are some similar bug reports out there for this issue.
>
>             I will keep plugging away.  Any other ideas?
>
>         Hi Frank,
>
>         I am running on Fedora 20, using yelp-3.10.2-1.fc20.x86_64.
>         Neither the
>         guide nor the manual crash when I open them from within GnuCash.
>
>         This if of course not on CentOS, but both distributions are
>         similar
>         (particularly as GnuCash Centos and Fedora packages are built
>         by the
>         same maintainer).
>
>         GnuCash uses the default gnome system calls to launch yelp.
>         There is
>         nothing fancy about that call and yelp runs completely
>         independently
>         from GnuCash once called.
>
>         In addition if yelp starts fine and crashes shortly
>         afterwards, that
>         sounds like a bug in yelp rather than GnuCash.
>
>         If it is something in our guide or manual that triggers the
>         crash, I'd
>         love to hear about it of course. But even in that case the bug
>         is in
>         yelp which should not crash when opening a document, malformed
>         or not.
>
>         On the other hand I'm not sure where to send you to report
>         this bug. I
>         believe yelp is part of the Centos release so logically it
>         should be
>         reported there. My fear is however that the Centos maintainers
>         will tell
>         you gnucash is part of EPEL so go complain there...
>
>         A few additional tests you could run that may give you more
>         hints to
>         what goes wrong:
>
>          From a command line run
>         yelp ghelp:gnucash-help
>         or
>         yelp ghelp:gnucash-guide
>
>         That is exactly what gnucash does as well.
>         Do these crash also ?
>         Is there some crash information on the command line ?
>         Does this trigger an abrt crash report ? Does that contain
>         anything
>         useful ?
>
>         Geert
>
>     Thanks Geert,
>
>     The commands opened yelp but could not load the page.
>
>     the command line returned several lines; here are the first two.
>
>     (yelp:17603): Gtk-CRITICAL **: IA__gtk_tool_button_new: assertion
>     `icon_widget == NULL || GTK_IS_MISC (icon_widget)' failed
>
>     (yelp:17603): GLib-GObject-WARNING **: invalid (NULL) pointer instance
>
>     I will try and work with this some more later today or this week. 
>     I think you are on to something.  I may try reinstalling gnucash.
>
>     thanks
>     frank
>
> Also, it would be useful to know if this behavior is unique to the 
> gnucash files and yelp. Have you tried to see if yelp closes after 10 
> seconds with other non-gnucash files?
>
> Alex
Alex,
very good question.  Yelp is working fine with other applications.
frank