Unable to download Chase Amazon Credit Card statement or Regions Bank statements

ETS eschmeisser at nc.rr.com
Wed Aug 24 13:23:06 EDT 2016


I have never been able to get any credit card recognized for download by
GC, even though Quicken did them flawlessly. - Elmar


On 08/24/2016 01:09 PM, daren busciglio wrote:
> I did log online to my Chase Credit card acct and make sure I did enable financial s/w access.  I am still getting the same error.
>
>
> I also tried to access my Bank of America credit card statement via Gnucash but this is the following error that I'm getting:
>
>
> 12:44:16 Sending request...
> 12:44:16 Using GnuTLS default ciphers.
> 12:44:17 TLS: SSL-Ciphers negotiated: TLS1.2:RSA-AES-256-GCM:AEAD
> 12:44:17 Waiting for response...
> 12:44:18 Parsing response...
> 12:44:18 Parsing response
> 12:44:18 Status for signon request: General error (Code 2000, severity "ERROR")
> Error other than those specified by the remaining error codes. (Note: Servers should provide a more specific error whenever possible. Error code 2000 should be reserved for cases in which a more specific code is not available.)
> 12:44:18 Status for account info request: General error (Code 2000, severity "ERROR")
> Error other than those specified by the remaining error codes. (Note: Servers should provide a more specific error whenever possible. Error code 2000 should be reserved for cases in which a more specific code is not available.)
> 12:44:18 Operation finished, you can now close this window.
>
>
> I used the Bank of America - access.ofx (790),  the 6 others  Bank of America selections didn't contain access.ofx.  I tried using a few of the other BOA selections with no success.
>
>
>
> ________________________________
> From: John Ralls <jralls at ceridwen.us>
> Sent: Monday, August 22, 2016 10:35 PM
> To: daren busciglio
> Cc: gnucash-user at gnucash.org
> Subject: Re: Unable to download Chase Amazon Credit Card statement or Regions Bank statements
>
>
>> On Aug 22, 2016, at 4:22 PM, daren busciglio <daren_pilot at hotmail.com> wrote:
>>
>> I'm new to Gnucash.  I was able to connect to my credit unions website and link each of my accounts however I am unable to connect to my Chase credit card to download statements, this is the following error that I get:
>>
>>
>> 18:16:51 Sending request...
>> 18:16:51 Using GnuTLS default ciphers.
>> 18:16:51 TLS: SSL-Ciphers negotiated: TLS1.2:RSA-AES-128-GCM:AEAD
>> 18:16:51 Waiting for response...
>> 18:16:52 Parsing response...
>> 18:16:52 Parsing response
>> 18:16:52 Status for signon request: Code 15510, severity "ERROR"
>> 18:16:52 Status for account info request: Signon invalid (Code 15500, severity "ERROR")
>> The user cannot signon because he or she entered an invalid user ID or password.
>> 18:16:52 Operation finished, you can now close this window.
>>
>>
>> I've tried setting the Header Version to 102 and 103 with the same results.  My Client UID is blank and Chase was no help in what to do.  I read on one of the post to   "Generated a Version 4 UUID" however I'm not sure where to paste it.  Do I paste it to Client UID under the User Settings tab, or in the Special Settings button under the Applications Settings tab?  If in the Special Settings button, please specify each of the items listed in the button.
>>
>>
>> Also tried to access my Regions Bank account and this is the following error I get:
>>
>>
>> 18:34:30 Sending request...
>> 18:34:51 Using GnuTLS default ciphers.
>> 18:35:52 TLS Handshake Error: -53 (Error in the push function.)
>> 18:35:52 Could not connect to server
>> 18:35:52 Operation finished, you can now close this window.
> Taking the errors at face value it would appear that you don't have the right credentials for Chase--they may be different from the ones you use to access the website--and Regions doesn't support OFXDirect at all. The latter supposition is perhaps supported by http://www.ofxhome.com/index.php/institution/view/462, which last succeeded two years ago. Perhaps because they
> might have changed URI. The OFXHome setup for JP Morgan Chase succeeded last week, check to make sure you're using the same: http://www.ofxhome.com/index.php/institution/view/435
>
> Regards,
> John Ralls
>
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