Cannot direct connect to chase - business account or chase - amazon account

David Reiser dbreiser at icloud.com
Thu Jan 7 00:51:47 EST 2016


There is no Broker ID entry in my Chase credit card login in gnucash.
--
Dave Reiser
dbreiser at icloud.com





> On Jan 7, 2016, at 12:49 AM, Howdy Doody <h0wdyd3wdy at gmail.com> wrote:
> 
> I'm sorry for the multiple emails.
> 
> I am wondering if the issue is that I don't have a "broker id" specified.  What should that be for chase?
> 
> 
> 
> On Thu, 2016-01-07 at 00:27 -0500, David Reiser wrote:
>> That could be that the banks want extra money to allow direct connect downloads. The credit card companies are less insistent on getting extra money for transaction downloads, but normal bank accounts usually want to tack on something like $10/month unless you have a seriously high balance. Capital One bank accounts have access to direct connect service, Cap One credit card accounts do not. 
>> --
>> Dave Reiser
>> dbreiser at icloud.com <mailto:dbreiser at icloud.com>
>> 
>> 
>> 
>> 
>> 
>>> On Jan 7, 2016, at 12:22 AM, Howdy Doody <h0wdyd3wdy at gmail.com <mailto:h0wdyd3wdy at gmail.com>> wrote:
>>> 
>>> Thanks for the response.
>>> 
>>> So basically this is a new chase bank account.  I previously had a chase credit card account - amazon - that now works again after generating a UUID.
>>> 
>>> I generated a UUID for chase bank, and for capital one bank... with capital one, "retrieve accounts" works and gets accounts, however, I get the same "400" error as I do with chase bank.
>>> 
>>> 
>>> 
>>> On Wed, 2016-01-06 at 21:12 -0500, David Reiser wrote:
>>>> Assuming that the DirectConnect has worked before in the business account as well as the credit card account, you could send Chase Customer Support a message saying “I’ve been using direct connect to download transactions for ?? years, and recently it quit working. Has Chase changed something?” They might send you a response you can use - perhaps giving you an indication of how they are handling the switchover to multifactor authentication. They are very unlikely to give you all the information you need, but they might help by accident. It’s also conceivable that you tried enough times with the old setup that Chase has locked you out of OFX access to that account. If that happened, your query to customer support should uncover that, and possibly get your account unlocked.
>>>> --
>>>> Dave Reiser
>>>> dbreiser at icloud.com <mailto:dbreiser at icloud.com>
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>>> On Jan 6, 2016, at 7:58 PM, Howdy Doody <h0wdyd3wdy at gmail.com <mailto:h0wdyd3wdy at gmail.com>> wrote:
>>>>> 
>>>>> Ok,
>>>>> 
>>>>> I was able to use the new uuid to fix the amazon credit card account, but the chase business account gives me this from log window:
>>>>> 
>>>>> Sending request...
>>>>> Connecting to server...
>>>>> Resolving hostname "www.oasis.cfree.com"  <x-msg://45/www.oasis.cfree.com>...
>>>>> IP address is "208.235.248.25"
>>>>> Connecting to "www.oasis.cfree.com <x-msg://45/www.oasis.cfree.com>"
>>>>> Connected to "www.oasis.cfree.com <x-msg://45/www.oasis.cfree.com>"
>>>>> Using old SSL preparation code.
>>>>> TLS: SSL-Ciphers negotiated: TLS1.0:RSA-AES-256-CBC:SHA1
>>>>> Connected.
>>>>> Sending message...
>>>>> Message sent.
>>>>> Waiting for response...
>>>>> Receiving response...
>>>>> HTTP-Status: 400 (Bad Request)
>>>>> Error parsing server response
>>>>> 
>>>>> 
>>>>> 
>>>>> On Wed, 2016-01-06 at 18:42 -0600, Howdy Doody wrote:
>>>>>> I got a UUID from
>>>>>> 
>>>>>> https://www.uuidgenerator.net/ <https://www.uuidgenerator.net/>
>>>>>> 
>>>>>> and then tried to retrieve accounts and it just says:
>>>>>> 
>>>>>> 18:41:23 Sending request...
>>>>>> 18:41:23 Using old SSL preparation code.
>>>>>> 18:41:23 TLS: SSL-Ciphers negotiated: TLS1.0:RSA-AES-256-CBC:SHA1
>>>>>> 18:41:23 Waiting for response...
>>>>>> 18:41:24 Operation finished, you can now close this window.
>>>>>> 
>>>>>> It didn't retrieve any accounts.  I don't know what it did.
>>>>>> 
>>>>>> 
>>>>>> On Wed, 2016-01-06 at 19:18 -0500, David Reiser wrote:
>>>>>>>> 
>>>>>>>> On Jan 6, 2016, at 2:33 PM, Howdy Doody <h0wdyd3wdy at gmail.com <mailto:h0wdyd3wdy at gmail.com>> wrote:
>>>>>>>> 
>>>>>>>> Hello,
>>>>>>>> 
>>>>>>>> I had previously used direct connect with chase amazon account, but now
>>>>>>>> I get invalid user/pass for that and invalid user/pass for my other
>>>>>>>> chase business account.
>>>>>>>> 
>>>>>>>> Can anyone assist with resolving this?
>>>>>>>> 
>>>>>>>> http://wiki.gnucash.org/wiki/OFX_Direct_Connect_Bank_Settings <http://wiki.gnucash.org/wiki/OFX_Direct_Connect_Bank_Settings>
>>>>>>>> 
>>>>>>>> I'm using the settings from here.
>>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> http://wiki.gnucash.org/wiki/Setting_up_OFXDirectConnect_in_GnuCash_2#Known_Problems <http://wiki.gnucash.org/wiki/Setting_up_OFXDirectConnect_in_GnuCash_2#Known_Problems>
>>>>>>> 
>>>>>>> --
>>>>>>> Dave Reiser
>>>>>>> dbreiser at icloud.com <mailto:dbreiser at icloud.com>
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>> 
>> 



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